Service and Sales Performance Coach
2 weeks ago
Service & Sales Performance Coach – Dublin AirportLocation: Dublin AirportHours: 40 hours per week | Rostered across Monday to Sunday | Flexibility required (evenings, weekends, and public holidays)Our client, a leading name in the vehicle rental and mobility sector, is looking to appoint a Service & Sales Performance Coach to support and drive frontline performance at Dublin Airport. This role combines people leadership, operational oversight, and commercial performance coaching within a busy, customer-facing environment.Role OverviewThis is a hands-on position with a focus on coaching staff to deliver excellent service while maximising sales opportunities. Reporting to station leadership, the Service & Sales Performance Coach will lead by example on the frontline—supporting customer engagement, tracking key performance metrics, and continuously developing team capability.Key ResponsibilitiesCustomer Service & Sales CoachingDrive customer satisfaction and revenue by promoting services and upsell opportunitiesProvide one-to-one and group coaching sessions to improve sales performance and customer interaction skillsConsistently reinforce high standards of customer service across all touchpointsSupport a culture of accountability, positivity, and commercial awareness among staffOperational OversightEnsure all staff are fully trained and working in compliance with company policies and proceduresCollaborate with station leadership to maintain vehicle availability aligned with booking demandMonitor upgrade sales and conversion metrics; coach staff on delivering service-led, value-driven conversationsOversee rental documentation accuracy and underwriting procedures to ensure complianceSupport the secure handling of vehicles, premises, and customer dataStandards & SafetyChampion a clean, professional, and customer-ready workplacePromote adherence to all health and safety policies; act as a role model in maintaining a safe working environmentCarry out additional tasks as directed by managementCandidate ProfileFull, clean B driving licence (held for a minimum of 2 years preferred)Flexible approach to work patterns, including evenings, weekends, and holidaysProven leadership experience in coaching or supervising customer-facing teamsStrong background in sales and customer service within a target-driven environmentConfident communicator with a passion for people development and service qualityStrong organisational skills, able to prioritise between coaching, operational delivery, and performance managementWhat’s on OfferCompetitive salaryMonthly performance-related bonus29 days annual leave (including bank holidays), increasing with length of serviceMedical refund schemeEnhanced statutory sick payEmployer-matched pension scheme (1.5%)Enhanced maternity and paternity benefitsAccess to Hubex benefits and discounts platformLife assurance (2x basic salary)Employee Assistance Programme (EAP)Voluntary flu vaccination voucherBike to Work SchemeOngoing learning and developmentOpportunities for career advancementInterested in finding out more?Contact today to discuss this exciting opportunity. This is an ideal role for someone with a passion for coaching, customer experience, and frontline team development in a fast-paced, rewarding environment, service delivery and commercial results.#LI-TO1
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Service And Sales Performance Coach
4 weeks ago
Dublin, Ireland Europcar Mobility Group Full timeService and Sales Performance Coach page is loadedService and Sales Performance CoachBewerben remote type Vollständig vor Ort locations Dublin time type Vollzeit posted on Gestern ausgeschrieben job requisition id JR******StelleninhalteBenefits:Competitive SalaryMonthly BonusStarting 29 holidays (including bank holidays), increasing with length of...
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High Salary: Service and Sales Performance Coach
4 weeks ago
Dublin, Ireland Europcar Full timeService & Sales Performance Coach- Dublin Airport As a Service & Sales Performance Coach, you'll be a key leader in our frontline operations at Dublin Airport. This customer-facing role combines team leadership, sales coaching, and operational oversight to drive both customer satisfaction and revenue growth. You'll lead by example-actively engaging with...
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Dublin, Ireland Europcar Mobility Group Full timeService and Sales Performance Coach page is loaded Service and Sales Performance Coach Bewerben remote type Vollständig vor Ort locations Dublin time type Vollzeit posted on Gestern ausgeschrieben job requisition id JR105992 Stelleninhalte Benefits: - Competitive Salary - Monthly Bonus - Starting 29 holidays (including bank holidays), increasing with length...
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Dublin Pike, Ireland Europcar España Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******Benefits:***** Competitive Salary* Monthly Bonus* Starting 29 holidays (including bank...
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Assistant Head Coach- Dundrum
4 weeks ago
Dublin, Ireland Nike Full timeAssistant Store Manager - Nike DundrumDo you know, what we are missing to create the best retail team on the globe?Someone likeYOU!In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is...
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▷ Apply Now: Assistant Head Coach- Dundrum
4 weeks ago
Dublin, Ireland Nike Full timeAssistant Store Manager - Nike Dundrum Do you know, what we are missing to create the best retail team on the globe? Someone likeYOU! In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader...
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Gymnastics Coach
3 weeks ago
Dublin, Ireland Phoenix Gymnastics Full timeGYMNASTICS COACH (RECREATIONAL & COMPETITIVE)We are seeking a passionate and dedicated Gymnastics Coach to join our team.The ideal candidate will be an enthusiastic and skilled individual who can inspire and guide athletes of all ages and abilities.This role involves coaching both our "Gymnastics for All" recreational classes and contributing to the training...
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Field Sales Representative
3 weeks ago
Dublin, Ireland Field Sales Solutions Full timeField Sales Representative - Field Sales Solutions / FerreroField Sales Solutions is excited to offer a fantastic opportunity for a Field Sales Representative to work with Ferrero, one of the world's leading FMCG companies, known for iconic brands such as Ferrero Rocher, Kinder, Nutella, Tic Tac, Thornton's & MANY MORETerritory you'll be covering: SANTRY /...
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Head of Sales
1 day ago
Dublin, Ireland The People Group Full timeWe’ve partnered with a leading force in renewable energy, committed to making sustainable solutions the natural choice for households across Ireland. They are now seeking a dynamic and visionary Head of Sales to elevate their sales teams and drive transformative growth. This is your chance to lead a growing business in one of the fastest-moving industries...
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Customer Service Advisor
2 weeks ago
Dublin, Ireland Sales Full timePosted On: 30th July 2024 Our Client, a leading provider of HR and Employment Law, are looking for a Client Experience Account Manager to join their team based in their Dublin office. Job Purpose To deliver world class care to exceed clients’ expectations and provide support to an ever-growing client base across Ireland Job Overview The role requires you...
