IT Operations Engineer

1 week ago

Dublin, Ireland Cpl Full time

IT Operations Engineer – Level 2–3 Immediate Start Dublin City Centre 5 month contractSalary per year €55, We’re looking for an IT Operations Engineer to join us in Dublin on a temporary basis from November to April . This hybrid role requires in-office presence three days per week (Tuesday–Thursday). You'll handle a wide range of responsibilities—from laptop provisioning and SaaS administration to office AV troubleshooting and support. You’ll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service. What you’ll do as an IT Operations Engineer:●Provide timely, high-quality IT support to in-office and remotely across time zones ●Handle onboarding and offboarding logistics, including account provisioning and hardware management ●Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office ●Administer SaaS tools such as Google Workspace and Okta ●Help manage macOS devices via Jamf and assist with security/compliance configurations ●Document workflows and improve IT processes for scale ●Participate in an on-call rotation for urgent support issues ●Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows How to be successful in this role: ●Communicate clearly and confidently, translating technical issues into approachable language ●Provide timely, thoughtful support with a strong focus on the end-user experience ●Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively ●Understand identity and access management best practices, ideally with experience using Okta ●Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience) ●Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams ●Thrive in fast-paced, high-growth environments with shifting priorities ●Take initiative and operate effectively with minimal oversight ●Ability to work in our Dublin 2, Ireland office in a hybrid setting (3 days a week, Tues-Thurs) Please apply with your CV and a brief summary of your relevant experience to

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