Duty Manager

7 days ago

Wicklow, Ireland Cpl Full time

Flexsource are currently recruiting a Duty Manager for our Client based in Arklow,

Do you thrive in a fast-paced hospitality environment where no two days are the same? Apply Now

We are looking for a dynamic and experienced Hotel Duty Manager to join our Clients leadership team at a stunning 4-star hotel.

This is more than just a job – it's a chance to build your career in a supportive, collaborative team while enjoying one of the most scenic locations in Ireland.

This role is ideal for someone with a passion for service excellence, strong Food & Beverage leadership experience, and the operational confidence to ensure smooth coordination across all departments

Responsibilities :

Act as the manager on duty, overseeing daily operations across F&B, Front Office, Housekeeping, and Conference & Banqueting functions.Support the Food & Beverage service teams in bars, restaurant and event spaces, ensuring exceptional guest experiences at all times.Oversee & support aspects of conference and banqueting operations, including room setups, turnarounds, and liaising with the sales and events teams to ensure client specifications are met.Conduct detailed checks of event spaces, ensuring room layouts, equipment, and service standards meet hotel and guest expectations.Respond promptly to guest issues or service disruptions, resolving them efficiently to maintain guest satisfaction.Collaborate closely with Sales, Front Office, Restaurant, and Bar teams to ensure effective communication and service delivery across departments.Ensure compliance with health & safety, licensing laws, and hotel policies at all times.Conduct shift briefings where necessary, manage handovers, and maintain effective communication logs.

Requirements :

Minimum 2 years of experience in a duty manager role in a 4-star or higher hotel.Strong background in Food & Beverage, including restaurant, bar, and event operations.Proven Conference & Banqueting experience, with confidence in room setups, changeovers, and guest liaison.Front Office experience would be a strong advantage.Excellent interpersonal and leadership skills, with the ability to motivate and coordinate cross-functional teams.Ability to remain calm under pressure and respond quickly to operational needs or guest concerns.Flexible with working hours, including evenings, weekends, and public holidays.

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