Application Support Analyst

4 days ago


Dublin, Ireland Reperio Human Capital Full time

Application Support Analyst

97358

Desired skills:
Application Support, Dublin, Jira, Cloud, IT, Hybrid

Hybrid, 2 days per week

We are seeking to hire an Application Support Analyst on behalf of our client, a global healthcare services firm. You will be responsible for providing Level 1 & 2 support services for my client's service offerings and products.

Duties:

Handling all customer enquiries and complaints via inbound and outbound calls Provide first-line support on a rotational basis Investigate, diagnose, troubleshoot and resolve issues/problems concerning deployed products Utilising ticketing systems Reporting to the Application Support Lead regarding support efficiency and issues affecting the utilisation of the client's software Understanding Soteria as a product to optimise customer support Maintaining Compliance with business processes and policies Supporting the implementation of Soteria at client sites Developing strong knowledge of used Software applications including configuration, mapping and new releases

Requirements:

Professional experience in software deployment and implementation, ideally within the healthcare domain Experience in product or service support to customers Experience with Jira or similar software is a distinct advantage Experience with Freshdesk and Word/Excel
 

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Oran Campbell is recruiting for this role.Get in touch with Oran Campbell for more information:

  • Dublin, Dublin City, Ireland realTime Recruitment Full time

    Job Opening Application Support Analyst permanent Dublin 30-04-2023 Application Support AnalystMy client is one of the largest Irish media companies and they are looking for an Application Support Analyst based in Dublin with experience in Streaming Video to develop and support some of the most high-profile online video products in Ireland. You...


  • Dublin, Dublin City, Ireland Senitor Associates Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Senitor Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeIT Application Support AnalystDublinHybridOnly candidates authorised to work within the European Union will be accepted.Excellent...


  • Dublin, Ireland realTime Recruitment Full time

    Job OpeningApplication Support AnalystpermanentDublin30-04-2023Application Support AnalystMy client is one of the largest Irish media companies and they are looking for an Application Support Analyst based in Dublin with experience in Streaming Video to develop and support some of the most high-profile online video products in Ireland. You will be...


  • Dublin, Dublin City, Ireland Reperio Human Capital Full time

    Application Support Analyst 97358 Desired skills: Application Support, Dublin, Jira, Cloud, IT, Hybrid Hybrid, 2 days per week We are seeking to hire an Application Support Analyst on behalf of our client, a global healthcare services firm. You will be responsible for providing Level 1 & 2 support services for my client's service offerings and...


  • Dublin, Dublin City, Ireland Enel Chile S.A Full time

    Enel X is a global business line of the Enel Group, combining its own progressive, future-oriented approach with the financial solidity and worldwide reach of the Group. We are leading the energy transformation all over the world, turning complex technologies into simple, approachable, effective solutions that enable everyone to transform energy into new...


  • Dublin, Ireland IRC Full time

    Reporting into a Lead Business Applications Change Specialist, your role will focus on Software Applications service delivery, service management, working with a core external Business Applications Software Vendor, co-ordinating between the business and vendor development & test teams, ensuring that all change requests and enhancements to the organisation's...


  • Dublin, Dublin City, Ireland Fairways Hotel Full time

    AmTrust is a global insurance provider offering risk-management solutions and business underwriting.Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1900 people in 14 countries.DescriptionWe are now looking for an Application Business Analyst to be part of a brand new team based in either our London,...


  • Dublin, Dublin City, Ireland OASIS Group Full time

    AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1900 people in 14 countries.DescriptionWe are now looking for an Application Business Analyst to be part of a brand new team based in either our London,...


  • Dublin, Dublin City, Ireland Amtrust International Full time

    AmTrust is a global insurance provider offering risk-management solutions and business underwriting tailored to the unique needs of each client.AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1500 people in 14 countries. We are now looking for an Application Business Analysts to be part of a brand new team based...


  • Dublin, Dublin City, Ireland Henry Ford Health System Full time

    GENERAL SUMMARY/PRIMARY FUNCTION:The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The...


  • Dublin, Dublin City, Ireland Fairways Hotel Full time

    AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1900 people in 14 countries.DescriptionWe are now looking for an Application Business Analyst to be part of a brand new team based in either our London,...


  • Dublin, Ireland UniJobs Full time

    Business/Applications Analyst Unijobs on behalf of our public sector client have a requirement for a Business/Applications Analyst to join their team. The duration of the post is initially 18 months with possible extensions thereafter. Working 35 hours per week the successful candidate will be employed as an agency employee and will be paid an hourly rate of...


  • Dublin, Dublin City, Ireland UniJobs Full time

    Business/Applications Analyst Unijobs on behalf of our public sector client have a requirement for a Business/Applications Analyst to join their team. The duration of the post is initially 18 months with possible extensions thereafter. Working 35 hours per week the successful candidate will be employed as an agency employee and will be paid an hourly rate of...


  • Dublin, Dublin City, Ireland Mason Technology Full time

    Direct message the job poster from Mason TechnologyRecruitment and L&D Administrator at Mason TechnologyMason Technology is seeking to recruit an IT Application Support Analyst on a full-time contract. Founded in Dublin in 1780, Mason Technology is a leading provider of scientific solutions and services to laboratories and production environments throughout...


  • Dublin, Dublin City, Ireland Enel Chile S.A Full time

    **Job Summary**We are seeking a highly skilled Applications Support Specialist to join our team at Enel X. The successful candidate will be responsible for providing top-notch technical support to internal users, ensuring the smooth operation of our applications and systems.The ideal candidate will have a strong background in IT service management, with...


  • Dublin, Dublin City, Ireland Enel Chile S.A Full time

    Enel X is a global business line of the Enel Group, combining its own progressive, future-oriented approach with the financial solidity and worldwide reach of the Group. We are leading the energy transformation all over the world, turning complex technologies into simple, approachable, effective solutions that enable everyone to transform energy into new...


  • Dublin, Dublin City, Ireland mthree Full time

    Application Support Specialist - Front Office, Fixed Income/FXA Major investment bank requires an Application Support Specialist to join their Fixed Income/FX E-Trading IT area. The successful candidate will play a pivotal role towards ongoing maintenance, project based ECN on-boarding, and support of electronically traded credit and rates Fixed Income...


  • Dublin, Dublin City, Ireland Enel Chile S.A Full time

    Job Description:We are seeking a skilled Application Support Specialist to join our Global Operations team. As a key member of our team, you will be responsible for providing technical assistance and guidance to internal and external users on application-related queries, configurations, and troubleshooting procedures.Your primary mission will be to work with...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Associate, IT, Application Analyst, DublinClient:MUFG Investor ServicesLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:4debf47f3bc0Job Views:90Posted:21.01.2025Expiry Date:07.03.2025Job Description:Company DescriptionExperience something Brilliantly Different with a career at MUFG...


  • Dublin, Dublin City, Ireland CPL Full time

    Financial Applications AnalystRole Profile:Reporting to the Financial Operations LeadThe Financial Applications Analyst is responsible for the Analysis, Development, Modification and Maintenance of financial processes and associated systems including Oracle E-Business Suite, Hyperion, Kofax, Markview, Treasury and Tax applications.The role is exciting,...