Operations Specialist, Limerick

6 days ago

Limerick, Limerick, Ireland Aib Group Full time

Operations Specialist - Office based - Five days a week in 106 O'Connell Street, Limerick What is the Role The role sits in the Enterprise Complaints & Errors team which is part of the Customer Care & Outcomes function which sits under the Chief Customer Office.
The core purpose of our function is to deliver fair customer outcomes.
Our complaints and errors management model is designed to provide the best possible journey for our customers when they need us the most.
A strong Operations Team is vital to the delivery of the CC&O mission of fair customer outcomes and supporting daily activity across Enterprise Complaints & Errors to achieve this.
This is a key role within the Operations Team.
The primary focus of the role is delivering on critical support to case management teams throughout the Department.
Key accountabilities: Engaging with colleagues and stakeholders in a positive way while influencing the wider Bank to deliver fair customer outcomes.
Issuing regulatory letters to ensure compliance with regulatory obligations and prevent breaches.
Management of mailboxes to ensure all requests and queries are responded to promptly.
Responsible for completing daily reports across the AIB group to identify regulatory breaches and escalating identified breaches appropriately.
Daily testing of non PSR complaints to ensure complaints are being managed according to the correct regulatory timelines.
Other tasks as required to support the overall Operations team in achieving key business goals.
Identify opportunities for operational efficiencies and continuous improvement on the team.
What you Will Bring: Strong planning and prioritisation skills, particularly under pressure to meet team objectives.
Team Player who is also capable of working under own initiative, with evidence of being prepared to accept personal responsibility for actions.
Customer Focused individual, with proven experience in dealing with both internal and external customers at all levels.
Experience in operational, technical/regulatory knowledge, combined with an empathetic and customer orientated approach.
Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.
Some of our benefits include; Market leading Pension Scheme Healthcare Scheme Variable Pay Employee Assistance Programme Family leave options Two volunteer days per year Please click here for further information about AIB's PACT - Our Commitment to You.
Key Capabilities Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Streamline and Simplify: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Multi-Tasking and Prioritisation: Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details.
Customer Service Excellence: Fulfils customer requests, resolves problems, and responds to customers' questions through multiple channels.
If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Emma Graham, at for a conversation.
AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity.
We are committed to providing reasonable accommodations for applicants and employees.
Should you have a reasonable accommodation request please email the Talent Acquisition team at Disclaimer: Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position.
AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.
Application deadline: 10th of March 2025 To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.

  • Payroll Specialist

    3 weeks ago

    Limerick, Limerick, Ireland Cpl Resources - Limerick Full time

    Payroll SpecialistAre you an experienced Payroll Specialist who is now looking for a new challenge? Our client, a major player in the green energy and clean tech sector, is undergoing a period of significant expansion. As a result, they have engaged exclusively with us in Cpl to recruit a talented, energetic, and ambitious Payroll Specialist to join the...

  • Graduate Engineer| Limerick 3 Days Left

    2 weeks ago

    Limerick, Limerick, Ireland Construction Specialist Recruitment Full time

    Graduate Engineer| Limerick Our client is a is a family run groundworks and civil engineering company established over 20 years ago are currently seeking a graduate engineer to join their civil engineering and groundworks team. This is an excellent opportunity to get in with a very busy civils contractors who can offer you the training and support needed to...

  • Senior Marketing Operations Specialist

    3 weeks ago

    Limerick, Limerick, Ireland TN Ireland Full time

    Social network you want to login/join with:Senior Marketing Operations Specialist, LimerickClient: ProsperityLocation: Limerick, IrelandJob Category: OtherEU work permit required: YesJob Reference: d866177a84f0Job Views: 81Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:Our client is a native Irish company, based in Limerick, that offers an App to...

  • Financial Services Specialist

    15 hours ago

    Limerick, Limerick, Ireland Cpl Resources - Limerick Full time

    Cpl Resources - Limerick, a leading player in the green energy and clean tech sector, is seeking an experienced Payroll Manager to join their Finance Team in Limerick.The ideal candidate will have a strong background in payroll management, with a focus on expansion of knowledge of systems, processes, and guidelines. They will be self-driven, highly...

  • Commercial Development Manager

    6 days ago

    Limerick, Limerick, Ireland Cpl Resources - Limerick Full time

    Commercial Development ManagerOur client, a high-profile organisation in the Limerick & wider mid-west region, is now expanding their leadership group and has engaged with Cpl to help recruit an experienced Commercial Development Manager to join the team and take on this newly created role.This is a fantastic opportunity for an ambitious, suitably qualified,...

  • Senior Marketing Operations Specialist

    6 days ago

    Limerick, Limerick, Ireland Prosperity Full time

    Our client is a native Irish company, based in Limerick, that offers an App to simplify and modernize clinical trials (clinical software). They are currently seeking a motivated Senior Marketing Ops specialist to help them manage their marketing automation infrastructure and scale the execution of the operations. You'll take part of the continued growth...

  • Payroll Operations Manager

    12 hours ago

    Limerick, Limerick, Ireland Cpl Resources - Limerick Full time

    Job Description:This is a permanent onsite role based in Limerick city, with a base salary in the €65K - €80K range per annum, plus benefits. The Payroll Manager will report to the Chief Financial Officer and be responsible for managing the staff and craft timekeeping process, collaborating with HR on the administration of and amendments to Pension...

  • Luxury Sales Consultant Limerick, Limerick

    3 weeks ago

    Limerick, Limerick, Ireland TN Ireland Full time

    Social network you want to login/join with:Client:TeamworxLocation:Limerick, IrelandJob Category:OtherEU work permit required:YesJob Reference:58c9de96d3b6Job Views:6Posted:08.02.2025Expiry Date:25.03.2025Job Description:Job Title: Luxury Sales ConsultantLocation: LimerickReports To: Store ManagerHere at Teamworx we are delighted to be recruiting for a...

  • HR Specialist New

    2 weeks ago

    Limerick, Limerick, Ireland CPL Full time

    HR SpecialistAre you an experienced HR professional who is now looking for a new challenge? Our client, a long established & well know US manufacturing multinational in Limerick are now actively recruiting to fill an upcoming HR Specialist role within their global HR group.This is an outstanding opportunity for a suitably qualified HR candidate to join one...

  • Payroll Specialist

    3 weeks ago

    Limerick, Limerick, Ireland Cpl Healthcare Full time

    Payroll SpecialistAre you an experienced Payroll Specialist who is now looking for a new challenge? Our client, a major player in the green energy and clean tech sector, is undergoing a period of significant expansion. As a result, they have engaged exclusively with us in Cpl to recruit a talented, energetic, and ambitious Payroll Specialist to join the...

  • Newly/ Part- Qualified Accountant- Limerick

    6 days ago

    Limerick, Limerick, Ireland Ifac Ireland Full time

    Newly/Part-Qualified Accountant - Castletroy, Co. LimerickDo you want to be valued, make an impact, and achieve your potential?Ifac is building for the future. Due to continued growth and expansion, we are now seeking a Newly/Part Qualified Accountant to join our regional office team in Castletroy, Co. Limerick. The successful candidate will become a key...

  • General Practitioner

    6 days ago

    Limerick, Limerick, Ireland Headhunt International Full time

    Social network you want to login/join with:General Practitioner - County Limerick - 2025, LimerickLocation: Limerick, IrelandJob Category: General PractitionerEU work permit required: YesJob Reference: 77826DB182_1739874492Job Views: 5Posted: 18.02.2025Expiry Date: 04.04.2025Job Description:Currently recruiting experienced General Practitioners for GP...

  • Payroll Specialist

    3 weeks ago

    Limerick, Limerick, Ireland Cpl Full time

    4 days ago Be among the first 25 applicantsAre you an experienced Payroll Specialist who is now looking for a new challenge? Our client, a major player in the green energy and clean tech sector, are now undergoing a period of significant expansion. As a result, they have now engaged exclusively with us in Cpl to recruit a talented, energetic and ambitious...

  • Clinical Lead Partnership, Limerick

    6 days ago

    Limerick, Limerick, Ireland Headhunt International Full time

    We have an excellent opportunity for a Clinical Lead Partnership with a well established practice in Limerick, IrelandApplicant eligible for this position need to meet the following:-Current Registration the Specialist register for GPs in Ireland-Irish/UK Experience desired-Interest in people with addictionsThis is an excellent opportunity for any GP who is...

  • Chef De Partie

    2 days ago

    Limerick, Limerick, Ireland Clayton Hotel Limerick Full time

    Full Time Chef de Partie Clayton Hotel Limerick, Steamboat Quay Limerick,Ireland.Join a vibrant and innovative team in the Clayton Hotel Limerick.Benefits for all Employees: Meals on shift Uniform Provided Bike to Work Scheme Employee Incentives Focus on Training & Development with Irelands Biggest Hotel Operator Staff/Family & Friends Discount in all Dalata...

  • Business Processes Specialist Technical Operations

    2 weeks ago

    Limerick, Limerick, Ireland CareerWise Recruitment Full time

    Job Description Business Processes Specialist Technical Operations required for Manufacturing client based in Limerick. 12 month contract initially.  In this role, you will be responsible for streamlining and optimizing business processes, with a primary focus on effective onboarding, personnel development, and communication strategies. ...

  • Watch Specialist

    2 weeks ago

    Limerick, Limerick, Ireland Teamworx Full time

    Watch Specialist / Jewelry ConsultantLimerickJob Summary:Here at Teamworx we are seeking a knowledgeable and passionate Watch Specialist / Jewelry Consultant to join a top luxury jeweler in Limerick.  This role involves providing exceptional customer service, offering expert advice on luxury timepieces, and assisting clients in selecting the perfect watch...

  • Consultant Medicine Locum Limerick

    6 days ago

    Limerick, Limerick, Ireland TTM Healthcare Limited Full time

    Consultant Medicine Locum LimerickTTM is currently recruiting a General Medicine Locum Consultant Doctor for one of the HSE hospitals in Ireland starting ASAP.Do not miss out on this interesting and challenging opportunity to work as a Consultant Medicine Locum. Apply now or call Siju Paul at 0860247457 today.Requirements:Full IMC Specialist...

  • 3 Days Left Clinical Nurse Specialist, Occupational Health

    2 weeks ago

    Limerick, Limerick, Ireland Bon Secours Health System Full time

    Clinical Nurse Specialist - Occupational Health Bon Secours Hospital Limerick is inviting applications for the position of Clinical Nurse Specialist - Occupational Health. The Clinical Nurse Specialist (CNS) will be responsible for managing the Occupational Health Service at the Bon Secours Hospital Limerick and ensuring an efficient confidential service to...

  • Site Manager – Limerick

    2 weeks ago

    Limerick, Limerick, Ireland Sonas Technical Full time

    Site Manager – Limerick Contact Cian Conry Salary: €50,000 - €70,000 Location: IrelandMunsterLimerick Sector: Construction & Civils Contact: Cian Conry Mobile: +353851354902 We're working with a leading Tier 1 Contractor in their search for an experienced Site Manager to join an upcoming project in Limerick . Key...