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Employee Experience Manager
3 weeks ago
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives.
Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website:
Job Description The Employee Experience Manager, reporting directly to the People Lead, plays a pivotal role in fostering a cohesive and engaging work environment within the project.
This role involves strategising, planning, and executing a programme of initiatives that promote a unified Team culture, ensuring that all staff feel connected and motivated.
The Employee Experience Manager will be responsible for developing core behavioural documentation and frameworks, facilitating team-building activities and ensuring office layout, engagement with staff are aligned.
The role requires a dynamic individual who can drive cultural change and create a positive, collaborative atmosphere.
Principal Accountabilities Develop a strategy to manage the employee experience on the programme to include culture and engagement initiatives in consultation with the wider People function and the Programme Executive team.
Work collaboratively with the Programme Executive Team to align cultural initiatives with organisational & business goals.
Drive initiatives that bring organisational values based culture into practice.
Develop frameworks and documentation aimed at instilling a Team approach, such as project charters and core behaviours.
Lead organisational development initiatives in the area of culture, one team, engagement etc.
In collaboration with the wider People function review the full employee life cycle and ensure the "One Team" approach is embedded in all stages.
Implement action plans based on feedback to improve employee satisfaction and engagement.
Promote and reinforce desired behaviours through various communication channels.
Support the all-staff events, ensuring culture & engagement initiatives are embedded.
Facilitate workshops and training sessions to enhance team collaboration.
Run engagement sessions and platforms to gauge the pulse of the organisation and address any perceived issues.
Conduct surveys and focus groups in collaboration with the wider People function to gather employee feedback in the area of culture and engagement.
Imagine, develop, and deliver initiatives focused on creating a cohesive team environment.
Manage office branding and input into office layout changes to ensure they support a collaborative and One Team approach.
Facilitate team-building activities as required.
Design and execute activities that promote trust, communication, and collaboration.
Measure the impact of team-building initiatives on overall team performance.
Perform additional tasks, activities or other duties as may be required or assigned as part of the role.
Experience, Skills and Qualifications 10+ years' experience in the area of human resources, strategy, change management or similar role.
Proven experience in strategising and organising employee programmes.
Experience of presenting to a senior audience.
Demonstrated ability to run effective engagement sessions and address organisational issues.
Proven track record in facilitating team-building activities.
Qualifications Skills Strong written, verbal, and presentation skills.
Excellent interpersonal skills with the ability to bring people on the journey.
Outgoing, self-motivated, and able to self-manage.
Ability to influence and work alongside Executive teams.
Driven with a focus on achieving goals and seeing them through.
Ability to imagine and develop innovative initiatives for team cohesion.
Formal Education Qualifications Bachelor's degree in Human Resources, Organisational Development, Business Administration, or a related field.
Advantageous however not mandatory for this role: Additional Information What we offer you: Full time Competitive remuneration and attractive range of benefits 25 days Annual leave (23 days + 2 company days) Opportunity to work on impactful and innovative projects Career development opportunities both in Ireland and globally Opportunity to work with a diverse group of talented and collaborative colleagues Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process.
No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees.
In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
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