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Life & Pension Administrator
3 weeks ago
My Client is seeking a motivated and detail-oriented individual to join their expanding team as a Life & Pensions Administrator.
This role involves managing the day-to-day administration of client life assurance and pension policies, ensuring compliance with industry regulations, and providing excellent customer service to clients, advisers, and providers.
Responsibilities: Policy Administration:Manage the day-to-day administration of client life assurance and pension policies.Process new business applications, ensuring accuracy and compliance with regulations.Act as the main point of contact for clients, advisers, and providers regarding life and pension queries.Record Keeping and Compliance:Maintain up-to-date records on internal systems, adhering to data protection standards.Monitor policy maturities, renewals, and handle any required amendments or transfers.Client Support:Collaborate with financial advisers to prepare paperwork for client meetings and policy summaries.Develop and manage relationships with clients to ensure satisfaction and address their needs.Industry Knowledge:Stay informed about industry changes, regulatory updates, and new products in the market.Support the wider administrative team with ad-hoc tasks when required.Relationship Management:Develop and manage relationships with insurance providers and other staff members.Timeliness and Reporting:Adhere to all service and reporting timelines agreed for our business.Requirements: QFA qualification or actively working towards it.2-3 years of experience in life and pension administration, preferably within financial planning or insurance.Conscientious individual with the ability to work both independently and as part of a team.Ability to thrive in a busy office environment.Strong organizational and prioritization skills.Excellent telephone skills and manner.Attention to detail is crucial.Proficient in Microsoft Office Suite, especially Excel.
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