Residential Products And Propositions Manager

2 days ago

Dublin, Dublin City, Ireland Electricity Supply Board Full time

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Residential Products and Propositions ManagerVacancy Number: 26311
Category: Commercial
Job Type: Full-time
Position Description The Residential Products and Propositions Manager will be responsible for leading and directing a team of product & proposition managers and is accountable for the product planning and lifecycle management of the full suite of electricity, gas and bundled energy products and propositions across the Residential portfolio.
The role ensures that the Residential products support Electric Ireland's overall strategy and goals and deliver competitive advantage.
The customer will be at the forefront at all times and key decisions will be made with a clear view of the impact on the customer.
This key role is to deliver on that ambition by:
Being an entrepreneurial spirit, a strategic thinker who will set the product vision and strategy around the needs of our customers and growing business.Ensuring the customer understands the value of our services and products and thereby creating a customer demand for them.Being Customer Focused – Always starts with the customer first and works back, getting the right product set for our customers (price, products, place (sales & digital) and promotion (marketing).
Be the customer's voice.Making sure we fulfill our customers' demand through accurate forecasting and budgeting.Leveraging our digital & IT capability to create customer-focused propositions.Key Responsibilities The Residential Products and Propositions Manager will lead the Product and Propositions team and will be responsible for:
Ensuring products have a clearly defined 'go-to-market' strategy and the successful operational delivery against it.Owning and defining the evolving product strategy including commercials, product life cycle as the market develops and product range widens.Working with Residential Customer, Commercial & Strategy and Marketing on the analysis of market trends, customer segments and requirements, and competitive landscape to define new product requirements as appropriate.Keeping the customer front of mind at all times and making key decisions with a clear view of the impact on the customer.Key decision making about commercial offerings & positioning, including how our portfolio of products and services can improve customer experience and loyalty.Liaising with teams across Electric Ireland, leveraging expertise and co-operation for marketing, sales, customer operations, installation and service for the development of all Electric Ireland products to ensure commercial viability.Working with Electric Ireland Marketing and Sales, ensuring products and services have a clearly defined marketing and sales strategy and the successful operational delivery against it.Oversight and alignment of the third parties with whom these products and services will be delivered.Working closely with cross-functional stakeholders to define product roadmap.Fostering a culture of learning and innovation to launch successful customer-facing Product offerings.Partnering closely with Marketing, Sales, Net Zero Products, CVM and Service to translate product vision and strategy into a great customer experience.Managing a multi-skilled team of Product managers capable of producing innovative products and bringing to market leading product solutions.Establishing a shared product vision across Electric Ireland by building consensus on priorities, including stakeholders and cross-functional teams.Experience & Qualifications At least 7-10 years' Utility and/or relevant business experience with a track record of delivery.Relevant 3rd Level qualification and/or relevant equivalent work experience.The ability to manage key internal and external stakeholders.A dynamic leader with a proven record of taking innovative ideas and solutions from concept to the customer.Must have a proven record in delivering results in support of a fast-growing business.Location ESB is committed to smart working – combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least two anchor days per week.
All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to Why Work with Us? Opportunity to lead Ireland's transition to a net-zero carbon future.
Progressive, hybrid working model.
Career development through mentoring and training.
Corporate Social Responsibility Opportunities.
Sports and Social Clubs.
Networking opportunities.
Credit Union.
Access to staff well-being programmes.
Generous parental leave entitlements.
Strong values-based and inclusive culture.
Strong commitment to diversity, equity and inclusion.
Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted.
Closing Date 21st March 2025.
Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******. If you have any queries in relation to this job, please contact ******. Your application will be held in reserve for 6 months should you be suitable for the role. Join us in our mission to achieve a net-zero electricity system by 2040.
ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy.
Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
Our inclusive culture fosters innovation and connection among our 9,000 employees.
At ESB, we support you to be your best so that you can truly make a difference.

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