Service Team Leader
1 day ago
MSL Service Centre North Dublin, part of MSL Motor Group, is a dynamic after-sales dealership, representing multiple leading brands and delivering exceptional aftersales service to our valued customers.
In our state-of-the-art aftersales facility, the aim of our enthusiastic team is to ensure that every customer experience is seamless, professional, and satisfying.
We currently wish to recruit a Service Team Leader to join our team based at 218 North Circular Road, Dublin 7.
Reporting to the Aftersales Manager, the Service Team Leader will be responsible for the day-to-day running and monitoring of the service department, with a view to ensuring productivity is maximised and deadlines met while ensuring elevated levels of customer satisfaction in line with MSL and manufacturers standards.
What's in it for you?
Monday to Friday working hours.
A competitive salary.
Opportunities for professional development and career progression.
Staff referral bonus scheme.
Staff Purchase Scheme & employee discount.
PRSA company contributions.
A friendly working environment.
Health & Wellbeing Initiatives VHI Employee Assistance Programme, Flu Vaccines, Eye Tests, Cycle to Work Scheme.
Key duties and responsibilities to include: Assisting with the efficient running of the service department.
Delegating workloads to the service personnel Supervising the team, ensuring customer satisfaction is maximised and contact deadlines are met.
Maintaining elevated levels of customer service including dealing with customer complaints.
Advising customers of technical issues, costs, completion times etc.
Upselling products and services to customers.
Consult with the sales Brand Managers and create an open working environment.
Building relationships and trust with our manufacturer and brand partners.
Completion of administration in conjunction with company & manufacturers specification.
Ensuring there is a smooth flow of information with other departments.
Ensuring that quality and safety standards and procedures are adhered to.
The successful candidate will ideally: Have previous experience in a similar role.
Possess good interpersonal and people management skills.
Demonstrate strong organisational and planning skills.
Can communicate effectively with customers and colleagues.
Possess good administrative and IT skills.
Be diligent, with a flexible approach to work.
Work well under pressure.
Hold a full clean drivers licence.
If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae.
-
Team Leader
2 weeks ago
County Dublin, Ireland Praxis Care Full timeTeam Leader | An Tigin, Rush, Co Dublin Job description What's the Role: Team Leader What It Takes: An important part of the staff role is to support our service users who have complex needs and help them to manage their emotions. So the ability to be resilient, to communicate effectively and to utilise a variety of communication tools is...
-
Team Leader
2 weeks ago
County Dublin, Ireland Praxis Care Full timeTeam Leader (waiting list) | Abbeyglen | Swords | Co. Dublin Job description What's the Role: Team Leader (waiting list) What It Takes: An important part of the staff role is to support our service users who have complex needs and help them to manage their emotions. So the ability to be resilient, to communicate effectively and to utilise a...
-
Team Leader
2 weeks ago
County Donegal, Ireland Praxis Care Full timeTeam Leader | Donegal RS, Donegal Town Job description What's the Role: Team Leader What It Takes: An important part of the staff role is to support our service users who have complex needs and help them to manage their emotions. So the ability to be resilient, to communicate effectively and to utilise a variety of communication tools is...
-
Team Leader
6 days ago
County Offaly, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals We Welcome All...
-
Team Leader
2 weeks ago
County Kerry, Ireland Rehab Group Full timeThe Rehab Group We are an independent voluntary organisation providing services and support for people with disabilities and their families for more than 70 years. Our work positively impacts the lives of over 12,000 people with disabilities, equipping them with the confidence, skills, and self-belief to achieve their expressed goals We Welcome All...
-
Team Leader
2 weeks ago
County Dublin, Ireland Collins McNicholas Full timeJob Description: Production Team Lead We are seeking a motivated, detail-oriented Production Team Leader to oversee and support our production operations. In this role, you will lead a team and ensure efficient chemical mixing, labeling, and packing while adhering strictly to Good Manufacturing Practices (GMP). This position requires hands-on leadership,...
-
Production Team Leader
2 weeks ago
County Dublin, Ireland ICDS Group Full timeProduction Team Leader - North Dublin. Core Responsibilities The Team Leader shall assume responsibility for his/her area and be accountable for all aspects of the teams performance. He/she shall act as first point of contact for issues and shall seek resolution by using the skills and resources of the team and minimising the need for further escalation....
-
Production Team Leader
5 days ago
County Dublin, Ireland Icds Group Full timeProduction Team Leader - North Dublin.Core Responsibilities The Team Leader shall assume responsibility for his/her area and be accountable for all aspects of the teams performance.He/she shall act as first point of contact for issues and shall seek resolution by using the skills and resources of the team and minimising the need for further...
-
Social Work team Leader
3 weeks ago
County Dublin, Ireland St. Michaels House & Services Full timeProfessionally Qualified Social Work Team Leader Full Time Post Childrens Disability Network Team Ballymun This is an exciting opportunity for a Social Work Team Leader to support children and their families, presenting with complex needs arising from a combination of intellectual, physical, and/or sensory disabilities. The Social Work team Leader is a...
-
Commercial Sales Team Leader
4 days ago
County Dublin, Ireland Johnson Controls Full timeCommercial Sales Team Leader – Ireland What we offer Competitive salary and commission / bonus plan Paid holidays and sick pay Company Car & Fuel card.Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on...
-
Team Leader
1 day ago
Dublin, Ireland Teamworx Full timeTeam Leader Walkinstown About the Role: We are seeking a dedicated and motivated Team Leader to join our dynamic retail team. This role is ideal for someone who is passionate about delivering exceptional customer service, has strong leadership skills, and thrives in a fast-paced environment. As a Team Leader, you will be responsible for supporting the...
-
Team Leader
5 days ago
Dublin, Ireland Teamworx Full timeJob Description Team Leader Walkinstown About the Role: We are seeking a dedicated and motivated Team Leader to join our dynamic retail team.This role is ideal for someone who is passionate about delivering exceptional customer service, has strong leadership skills, and thrives in a fast-paced environment.As a Team Leader , you will be responsible for...
-
Team Leader
7 days ago
Dublin, Dublin City, Ireland Embrace Full timeTEAM LEADER – CARRICKMACROSS, CO. MONAGHANEmbrace Community Services provides residential support services for adults and children with intellectual disabilities, autism spectrum disorder and acquired brain injuries.An opportunity has arisen for the position of Team Leader in our children's residential service in Carrickmacross, Co. Monaghan.The role of...
-
Team Leader
7 days ago
Dublin, Dublin City, Ireland Cardfactory Full timeJoin to apply for the Team Leader role at Card Factory.Role Responsibility:We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfill this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving...
-
Team Leader
2 weeks ago
Dublin, Dublin City, Ireland Card Factory Full timeJob Introduction Location:Contracted Hours Available:Role Responsibility We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the...
-
Team Leader
5 days ago
Dublin, Ireland Oasis Group Full timeCosta Coffee requires a Team Leader for our store in Park Pointe, Dublin.The Ideal Candidate will be fully flexible.At Costa Coffee we are as passionate about our people as we are our great coffee!Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through.As a Costa Barista, you...
-
Team Leader
5 days ago
Dublin, Ireland Costa Coffee Full timeCosta Coffee requires a Team Leader for our store in Clearwater.At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through.As a Costa Barista you receive full training in delivering every customer with an...
-
Team Leader Social Care
2 weeks ago
County Offaly, Ireland FRS Recruitment Full timeJob Opportunity: Social Care Team Leader for Children's mainstream residential and aftercare service Location: Offaly Salary: €19.00 per hour Are you an experienced and dedicated Social Care Worker or deputy manager seeking a rewarding career in a new childrens residential service? Join our passionate team in Co. Offaly providing comprehensive care for...
-
Team Leader
5 days ago
Dublin, Ireland Card Factory Full timeWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfil this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.As a Team Leader, you will be responsible for...
-
Team Leader
5 days ago
Dublin, Ireland Card Factory Full timeWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful cardfactory family to help fulfill this.With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.As a Team Leader, you will be responsible for...