Bar Manager

Job Title: Bar Manager Responsible to: F&B Manager/ GM Location: You will be primarily responsible for the Seven Bar.
However you may on occasion be responsible for bar requirements in any other outlet in the Hotel.
Purpose of Job: To be accountable for all stock and services in the beverage outlets and any other beverage requirements for private functions in the hotel ensuring that the guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times and that the guests are offered the highest quality service at all times ensuring standards are at all times being adhered to.
Maximisation of sales opportunities.
Control of costs at all times.
The highest levels of hygiene at all times.
MAIN DUTIES INCLUDE: To manage, train and develop the bar teams, ensuring objectives are set and regularly monitored.
To ensure that all colleagues are fully trained and have signed off on the Intoxicating Liquor Act 2003/2004 and any revisions or additional legislation made thereafter.
To ensure all colleagues are trained fully on Responsible Alcohol Serving.
To ensure an environment exists which promotes colleague morale & encourages the team to have pride & commitment in their area of work.
Responsible for any food and beverage services required from the bars throughout the hotel.
To coach the team to maximise sales opportunities in order to meet sales targets.
To achieve the agreed beverage budget for the hotel, ensuring that cost of sales is achieved & expenditure controlled at all levels.
Ensure that every effort is made to achieve the monthly beverage sales target set in the annual budget.
To oversee the ordering, cost control and standards of all beverage supplies ensuring the correct purchase order procedures are adhered to.
All items being requisitioned must be requested using the appropriate requisition documentation.
Under no circumstances should stock be moved or transferred between departments without completing the necessary paperwork.
To maintain close communication with all members of the management team to ensure the smooth & efficient running of all beverage areas.
To ensure all cash, charge, float and till procedures are carried out in compliance with company policy, ensuring all colleagues and supervisors are trained in such and have signed of a copy of the cash handling procedures which should be returned to the HR Department.
Responsibility for the security of cash within your department.
Subsequently, you should maintain a high level of observation & never leave cash in an open drawer or on work surfaces.
To carry out weekly/monthly stock takes.
To complete all HACCP documentation as required.
To compile & produce daily, weekly & monthly beverage reports and forecasts as requested.
To create and maintain an effective working relationship with colleagues and Managers.
To oversee the day-to-day operation of the bars ensuring they are adequately staffed and supervised.
To work closely with Senior Management in achieving required targets in relation to payroll and gross profit percentages.
To ensure an organised order of work is in place and that best possible systems are in use.
To communicate with all other departments and to work closely with all department heads at all times.
Ensure bar colleagues are carrying out their jobs in an efficient and organised fashion.
Liase with the Food & Beverage Manager on all management issues.
To organise Departmental meetings, ensuring strong communication with all colleagues.
Monitor equipment and supplies in the bars.
Plan, organise, control and review all service and systems to provide the best possible service to guests.
To ensure a high level of hygiene throughout the bars at all times, with a strict cleaning schedule in operation.
To provide support in other areas of the hotel if necessary.
Ensure all colleagues wear name badge and correct uniform at all times.
Be aware of all Human Resources policies in relation to colleagues rules etc., To ensure all colleagues receive adequate training during and on commencement of employment following a structured training plan and that all new colleagues attend induction.
Compile weekly rosters and check daily ensuring adequate cover in line with business levels.
Complete weekly timesheets for payroll in a timely fashion.
To assist in setting budgets and controls appropriate to ensure maximum profitability in all areas.
To forecast wages on a weekly basis in areas of responsibility to ensure they are in line with budgeted wage percentage and to take appropriate action where forecast is above budget.
Introduce and maintain a training programme for all new and existing colleagues.
Responsibility for the day to day maintenance of the department, however where there is a maintenance issue that needs professional attention you can report it to the Maintenance Department.
To participate in all training programmes that you are scheduled for you and your team.
Attend Management meetings as requested.
To carry out job chats and performance appraisals.
To inform the HR Manager of any issues relating to colleagues and be involved in disciplinary procedures where necessary.
To ensure all colleagues have been trained in complaint handling and that complaints are dealt with in a courteous and sympathetic fashion and reported to General Manager if necessary.
To promote hotel facilities, ensuring all your colleagues are trained to promote sales within the hotel and to upsell at every opportunity.
Ensure all colleagues are fully aware and trained in various promotions within the food and beverage outlets.
The Heritage 'Core Values': Our Core Values are the essence of what we stand for as a company and it is our vision to instil a people focused culture within the hotel.
These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Put Our Guest First Be Nice, Be Kind Pull Together Own it, Do it Raise the Bar Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Refer a Friend incentives Learning and development opportunities Talent Development Programme Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking onsite To be considered for this role you will be redirected to and must complete the application process on our careers page.
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