Veterinary Receptionist

1 week ago


County Offaly, Ireland Southern Veterinary Partners Full time

Woodlands Creek Animal Hospital Veterinary Associates is a small and large animal practice and has been a part of the community for 40 years.
We are the "small town" veterinarian that has grown with the community.
We have an amazing clientele that allow us to educate them on gold standard treatments including acupuncture.
Our team is a very close-knit group.
We all stay involved and up-to-date on each other's lives.
We are honest, caring and ethical.
If you feel like you would be a great fit for our team, we would love to speak with you today
As a Receptionist you will:Receive and place calls to clients for the purpose of scheduling.Prioritize multiple tasks in a calm, organized manner.Maintain proper documentation through client and pet records, i.e.
referral documentation, previous medical history received, etc.Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments.Utilize hospital computer systems to document medical records and communicate with clients and teammates.Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.Provide excellent customer service and maintain a professional level of communication.Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and all other hospital services/procedures.Maintain a positive attitude in all interactions with clients, pets, and other teammates.Demonstrate empathy toward clients and treat pets with compassion and respect.Qualifications:Utilizing standard office/business equipment.Knowledge of veterinary medical terminology and procedures.Flexible schedule including some weekend and holiday shifts.Experience with veterinary software is preferred.Ability to work independently on assigned tasks as well as to accept direction on given assignments.Possession of organizational skills.Critical thinking – Understanding logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Must possess strong verbal and written communication skills, good judgment, and ability to manage stressful situations.Compensation and Benefits:Pay range of $13.35-$20.90/hour based on experience.Health Care Plan (Medical, Dental & Vision).Retirement Plan (401k).Life Insurance (Basic, Voluntary & AD&D).Short Term Disability.Paid Time Off (Vacation & Public Holidays) - for eligible positions only.SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs.Teladoc- FREE doctor access 24/7.Discounted Veterinary Care.EAP (Employee Assistance Program).A large network of over 5,000 veterinary professionals who share a common interest in promoting a collaborative working environment and individual career growth.Opportunity to make an impact in your community while tackling a challenging variety of tasks and helping animals among a great team of peopleOur team's continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide.
The organization's success has not gone unnoticed, landing us recognition as #19 on Newsweek's "Most Loved Workplaces" list in 2022.
Additionally, we have ranked among Inc. 5000's List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

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