Duty Manager

3 days ago

Ennis, Clare, Ireland Corporate Catering Contract Catering Full time

The role is based in a major tourist attraction in Clare.
The Duty Managers work a 5/7 day roster including evenings and weekends.
Applicants should live within travelling distance of Bunratty, Co Clare.
Reporting to the Regional Operations Manager monitoring & supervising day-to-day operations including all on site staff with a focus on customer satisfaction to meet client expectations & business objectives.
Acting as the senior person on duty in the absence of the ROM responsible for making decisions and controlling the onsite operations.
Key Responsibilities Food Monitor of all Food and Beverage orders into outlets including Staff Canteen, Corn Barn, Tea Rooms, ORegans and Kellys Corner as well as banquets in Bunratty and Knappogue.
Monitor the catering for events and in line with company and client requirements.
People Foster a positive and inclusive team environment, promoting dignity, respect, and open communication among team members.
Communicate effectively with Manager(s), colleagues, and other relevant stakeholders including clients.
Provide guidance to catering staff as required, ensuring food is presented to a consistently high standard in line with company and client requirements.
Recruit, manage, establish, and ensure that online staff training is completed to maximise productivity.
Health and Safety Achieve and maintain the highest standards of food hygiene and quality in line with legislation & company HACCP procedures.
Work in compliance with the Health, Welfare, and Safety at Work Act 1989, prioritizing a safety-first culture.
Maintain compliance with IMS and ISO standards, upholding the highest quality and operational excellence in the kitchen.
Attend Health & safety meetings and HACCP team meetings as required.
Budgets / Finance Monitor costs by ensuring internal systems for ordering & invoicing are updated on an ongoing basis.
Assist with stock takes as required.
Monitor of cash management, till reconciliation & security of cash as per company procedure.
Training Attend classroom-based training sessions and team meetings as required.
Policies and Procedure Comply with and monitor compliance with all policies and procedures introduced by CCSL and as agreed with our client, ensure adherence to established guidelines and protocols.
Represent the company on a day-to-day basis to the best of your ability.
PERSON SPECIFICATION Qualifications and Education Requirements Experience: 2 years minimum previous supervisory experience Essential skills/ Personal characteristics Leadership: ability to lead teams effectively and communicate & manage required standards.
Food Safety Knowledge: Understanding of food safety regulations and HACCP best practices.
Flexibility: Ability to adapt to varying working hours.
Team focused; Ability to work as part of a team.
IT - Proficiency in Microsoft Office Suite.
Desirable Skills Health and Safety Awareness: Training and awareness of health and safety protocols.
Attention to detail: Ability to accurately monitor systems and processes.
HACCP Certification: Food Safety 1 & 2 Skills: People management, communication computer literate Benefits: Meal Allowance / Canteen Paid Holidays Parking

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