Field Service Engineer

3 days ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

Thornshaw Scientific in partnership with B Braun, a global healthcare company, have an exciting new opportunity for a Field Service Engineer to join the team.
You will report directly to the Healthcare Technology Manager for AIS. B.
Braun is one of the world's leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies. Your Role As a Field Service Engineer, you will join a team of 4 experienced engineers providing technical support to Automated Infusion Systems (AIS).
A structured training programme will be put in place for the successful candidate incorporating certified manufacturer training courses in conjunction with hands-on experience working alongside senior engineers on customer sites and B. Braun's central Workshop.
You will be challenged in this role to develop and establish expertise in the B. Braun infusion equipment and technology.
This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues.
Key Responsibilities: Engage in the technical repair, both preventative and corrective, of Infusion devices, accessories and software at customer sites or other locations.Lead or assist with on-site Installation and Commissioning requirements for infusion equipment.Lead and assist in Field and Workshop projects for Updates and Upgrades of Infusion Devices and related software applications.Undertake technical and user support training (both locally and in Germany) for B. Braun products and any other relevant equipment.Develop and maintain a level of technical competency to work independently and confidently.Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.Be commercially aware and market-oriented.Travel to our customers throughout the 32 counties of Ireland.Flexibility to carry out repairs and technical checks in our Dublin based workshop as required.Work as part of a team in the achievement of team/organisational objectives for both Technical Service and Sales teams.Assist colleagues in the administration of spare parts stock and other record-keeping duties.Engage and understand the policies and procedures associated with the business.Participate in any other activities which will benefit the team and the customer.Key Skills: Attention to detail.Team-oriented, cooperative, and encourages positive relationships within the team.Demonstrate problem-solving ability using a structured process to obtain results and clearly identify root causes.Build rapport and maintain a positive demeanor with customers and team members.Effective communication skills, able to understand and respond to others' feelings.Ability to manage multiple tasks and maintain healthy relationships.Basic Requirements: Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline.Strong I.T.
and communication skills essential.Previous experience in infusion device technical services (maintenance & repair) and I.T.
hardware is desirable.Comfortable working in a clinical setting and interacting with allied health professionals (e.g.
nurses, doctors, biomed engineers).Familiar with relevant E.U.
Directives for medical devices, e.g.
MDR, EN 60601, I.S.O.
quality standards.Full clean driving license.Requirement to travel regularly throughout Ireland, and further as the need arises.For full details and job spec, email your CV to ****** or call Tina at /
Thornshaw Scientific is a leading life sciences recruitment #LI-TD1

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