Privacy Specialist – Swedish Speaker
6 days ago
The Privacy Specialist is responsible for enforcing the policies for our clients' products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests.
You will also be responsible for handling users' privacy requests for different workflows, following the client's guidelines, which allow you to make sound decisions.
You will have a thirst for knowledge, impeccable judgment, and be comfortable operating in a fast-paced, dynamic environment.
What you'll doReview and process incoming privacy requests through online tools and evaluate the validity of each request in line with our clients' policies;Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments;Work closely with our clients' policy specialists to address cases and regulatory inquiries using the clients' response framework;Maintain a high level of quality in each case that you review;Achieve weekly productivity deliverables as part of daily workflow;Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness;Develop skills in a number of different areas including data, tools, and quality assessment;You may be required from time to time to support different workflows/products/markets depending on business need;While you will primarily support the market and workflow you have been hired for, you will also be required to support the French market; there will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and/or volume fluctuations.What you'll needFluency in written and spoken French and English is essential;Motivated by working in an environment that requires strong attention to detail;Excellent communication skills both verbal and written;Demonstrates ability to exercise impeccable judgment;Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content;Ability to work in a fast-paced environment with complex requests;Ability to be flexible and adaptable to meet changing business needs;Good computer literacy with the ability to quickly learn new tools;A.
or B.S.
degree/masters or equivalent professional experience in online operations, privacy, or legal support role desirable.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work.
It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow.
Join our team and find your place at TP
Apply nowBecome a member of a worldwide team
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