Warehouse Line Manager

Excel Recruitment are looking for a warehouse line manager for our client based in Dublin 15.
Reporting to the Operations Manager the successful candidate will lead, manage and motivate the shift team on a day-to-day basis to achieve operational KPI's and operational standards in a business where customer satisfaction is critical, responsibilities of the role include but not limited to: Warehouse Logistics Managing all shift resources to ensure adequate availability at all times to facilitate the effective running of the shift to the required standard Coordinating all warehouse shift activities (days, evenings, nights) in line with set targets and KPIs, to ensure effective cost control Assist with recruitment and selection to meet business needs.
Assist in identifying training and development needs in line with business objectives.
Utilise resources to maximise efficiency and productivity.
Lead the warehouse shift team to deliver a best-in-class service to our customers.
Manage and ensure adherence and compliance of operational processes within the business Ensure effective communication within the operational teams and implement practices which supports the engagement of employees in line with the Musgrave values Maintain a working environment in line with legislation to include Health & Safety, Food Safety & Quality Assurance.
Customer service Monitoring and investigation of claims and implementation of appropriate plans to reduce instances of customer complaints and claims Liaising with customer representatives to promote continued successful partnerships.
Managing customer credit process and optimisation of customer relationships in conjunction with our telesales operation Ensuring service continuity at peak seasonal times Compliance Implementation and maintenance of quality management systems and processes as an integral part of day-to-day operations Monitoring operations systems to ensure that the warehouse processes and stock integrity are maintained at all times Coordinating action plans for improvements in quality processes or systems Ensuring adherence to Food Safety standards Health and Safety Ensure the safety, health and welfare at work of all colleagues on shift Manage and conduct work activities in such a way as to ensure the safety, health and welfare at work of all employees / contractors Manage and conduct work activities in such a way as to prevent any improper conduct or behaviour likely to endanger employees Ensure strict adherence to all H&S, HACCP & Hygiene processes and procedures for the site Continuous Operational Improvement Monitoring customer claims / errors, identifying the root causes and implementing the steps to remedy via an appropriate programme of claim / error reduction Working with the H&S department to reduce accidents and incidents in the workplace Implementing key improvement initiatives in operational productivity, capacity and environmental awareness Ensuring compliance to CSR policies The successful candidate will possess the following: 3-5 years management level (or higher) 3-5 years experience in leading a team Proven track record of effective resource management to maximise productivity Proven track record of people management Proven track record of cost control Proven track record of managing operation processes Strong Communication and engagement skills.
Flexibility to operate across shift patterns.
Ability to manage operational team effectively to drive accuracy and productivity Proficient in MS Office Knowledge of warehouse systems Experience in retail / foodservice distribution desirable If you are interested in this position of Warehouse Line Manager please contact Sarah on .
#INDUST Skills: Warehouse manager Distribution goods in