Mid-Market Solution Consultant

2 weeks ago

Dublin, Dublin City, Ireland Servicenow Full time
Mid-Market Solution Consultant
  • Full-time
  • Employee Type: Regular
  • Region: Europe, Middle East and Africa
  • Work Persona: Flexible

ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

We are seeking a Solution Consultant (SC) to join the Presales Digital team. As an SC, you will provide expert-level technical and business solution consultancy during the presales process, supporting the sales force and partners through proposal production, product demonstrations, and Business Value Assessments.

Responsibilities
  1. Leverage or critically think about integrating AI into work processes, decision-making, or problem-solving, using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact.
  2. Assist Digital Sales teams in qualifying customer needs through discovery.
  3. Participate across the sales lifecycle to acquire new customers.
  4. Provide mentoring and training to peers, colleagues, and partners.
  5. Demonstrate products, both standard and tailored to prospects and existing customers.
  6. Generate product demo scripts and scenarios, maintaining demonstration environments.
  7. Scope and deliver Proof of Concept/Proof of Value engagements.
  8. Respond to RFI/RFP documents.
  9. Stay current on product developments and releases for demos and POC/POV.
  10. Stay informed on competitive analyses and differentiators.
  11. Understand business and technical problems addressed by the products, including regulations, security, and business drivers.
  12. Conduct transition briefings with Sales and Professional Services, communicating deployment expectations.
  13. Act as the ServiceNow subject matter expert at executive briefings and marketing events.
About Us

We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.

We approach our distributed work environment with flexibility and trust. Work personas are assigned based on job requirements.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. We consider all qualified applicants regardless of race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other protected category.

Acommodations

We strive to create an accessible and inclusive application process. If you need a reasonable accommodation, please contact us.

Export Control Regulations

Positions requiring access to controlled technology may need export control approval. Employment is contingent upon obtaining any necessary export licenses or approvals.

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