Current jobs related to Enterprise Servicing Specialist - Dublin, Dublin City - Paypal

  • Business Systems Transformation Specialist

    6 days ago

    Dublin, Dublin City, Ireland Enterprise People Full time

    Enterprise People are currently seeking a Business Systems Transformation Specialist with SunSytems experience for a 1 Year Contract based in Dublin. (Hybrid) Reporting to the IT Applications Manager, the Business Systems Transformation Specialist will join the existing IT Financial Applications team who are embarking on a large-scale financial applications...

  • Enterprise Management Trainee

    1 day ago

    Dublin, Dublin City, Ireland Enterprise Holdings Full time

    About UsAt Enterprise Holdings, we're a family-owned business with a global presence. Our portfolio of brands includes well-known names like Enterprise Rent-A-Car, and we've grown from a pioneering idea to become the world's leading mobility provider.We're proud to be recognized as one of the best places to work, offering our employees the freedom to explore...

  • Enterprise Business Development Internship

    21 hours ago

    Dublin, Dublin City, Ireland Enterprise Holdings Full time

    Business Training OpportunitiesOn our summer internship programme, university students play an integral role in the success of Enterprise and receive a comprehensive introduction to our Graduate Management Training Programme.You'll learn what it takes to run a successful business and acquire highly marketable skills and experience through hands-on training...

  • Enterprise Career Starter

    17 hours ago

    Dublin, Dublin City, Ireland Enterprise Mobility Full time

    About the Job\We are seeking highly motivated individuals to join our Graduate Management Trainee programme, which offers a comprehensive training experience and opportunities for career progression.\As a Graduate Management Trainee, you will be responsible for developing new business and maintaining current relationships, learning how to deliver exceptional...

  • Enterprise Network Design Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Job DescriptionEnterprise Network Design SpecialistTN Ireland is seeking an Enterprise Network Design Specialist to join our Critical Infrastructure team. As a key member of our team, you will be responsible for designing, implementing, and maintaining complex network infrastructures that support the company's online services.The ideal candidate will have a...

  • Enterprise Architecture Specialist

    51 minutes ago

    Dublin, Dublin City, Ireland Intellect Full time

    Intellect is seeking an Enterprise Architecture Specialist to work in a collaborative environment, shaping IT solutions and influencing key architectural decisions.About the OpportunityThis position is within the IT division, supporting project and continuous delivery teams in designing and delivering technical solutions aligned with architectural strategy....

  • Financial Transformation Specialist

    6 days ago

    Dublin, Dublin City, Ireland Enterprise People Full time

    Job DescriptionEnterprise People are seeking a skilled Business Systems Transformation Specialist with extensive experience in SunSystems to join their team on a 1-year contract based in Dublin. Reporting to the IT Applications Manager, this role will involve technical analysis, configuration, and training activities to enhance the existing SunSystems...

  • Enterprise Support Specialist

    21 hours ago

    Dublin, Dublin City, Ireland Amazon Full time

    **Job Description:**We are looking for an experienced Enterprise Support Specialist to join our team. As an Enterprise Support Specialist, you will be responsible for providing expert-level technical support to our customers.**Key Responsibilities:**Provide timely and effective solutions to complex customer issues.Collaborate with cross-functional teams to...

  • Enterprise Scheduling Specialist

    24 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    About the Role:This is an exciting opportunity to join our dynamic team as an Enterprise Scheduling Specialist. In this role, you will be responsible for managing scheduled services plans, ensuring successful completion of services, and responding to breakdown repair requests.You will work closely with customers, internal teams, and third-party vendors to...

  • Enterprise Business Growth Specialist

    3 days ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Social network you want to login/join with:Enterprise Business Growth SpecialistJob OverviewAt TN Ireland, we are seeking a highly motivated and experienced Enterprise Business Growth Specialist to join our team. This role will focus on developing new business leads and opportunities across the DACH region.Key ResponsibilitiesIdentify and develop new...

  • Enterprise Sales Specialist

    1 week ago

    Dublin, Dublin City, Ireland New Relic, Inc. Full time

    Role OverviewWe are seeking an experienced Enterprise Sales Specialist to join our Sales team at New Relic, Inc. The successful candidate will be responsible for identifying, pursuing, and closing enterprise software deals.The ideal candidate will have a strong understanding of the technology industry and a proven track record of success in enterprise...

  • Enterprise Data Management Specialist

    6 days ago

    Dublin, Dublin City, Ireland Avature Full time

    Job SummaryWe are seeking an Enterprise Data Management Specialist to join our team in Dublin, Ireland.As an Enterprise Data Management Specialist, you will work alongside local and global teams of Developers, Architects, and Engineers creating the future of enterprise data management in the context of AI.You will design, develop, maintain, and support...

  • Enterprise Technology Specialist

    2 days ago

    Dublin, Dublin City, Ireland Stripe Full time

    We are seeking an Enterprise Technology Specialist to join our team at Stripe. As an Enterprise Technology Specialist, you will work with our priority Adobe partners to architect business models with them so they can drive new monetization opportunities and growth.You will engage with CTO's, engineering & other technical leads at key partners to share...

  • Enterprise Support Specialist

    2 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    **Job Overview:**We are seeking an Enterprise Support Specialist to join our team at Amazon. As a Technical Account Manager, you will be responsible for supporting our largest and fastest-growing customers across various industries, including public sector, enterprise, and start-up.You will work closely with our customers to understand their technical and...

  • Enterprise Payments Specialist

    4 days ago

    Dublin, Dublin City, Ireland PTSB Full time

    OverviewWe are seeking a highly skilled Enterprise Payments Specialist to join our team at PTSB. This role plays an integral part in the success of our Payments Transformation program, focusing on deployment, integration, and support of services that underpin our digital transformation through an automation-first approach.About UsPTSB is one of Ireland's...

  • Senior Financial Analyst

    7 days ago

    Dublin, Dublin City, Ireland Enterprise People Full time

    In this exciting role as a Senior Business Systems Analyst, you will be part of the IT Financial Applications team at Enterprise People, working on a 1-year contract in Dublin. As a key member of the team, you will report to the IT Applications Manager and collaborate closely with stakeholders to deliver, support, and enhance core financial systems...

  • Senior Business Systems Analyst

    4 weeks ago

    Dublin, Dublin City, Ireland Enterprise People Full time

    Enterprise People are currently seeking a Senior Systems Analyst for a 1 Year Contract based in Dublin. (Hybrid) Reporting to the IT Applications Manager, the Senior Systems Analyst will join the existing IT Financial Applications team who are responsible for the delivery, support and enhancement of our clients core financials (SunSystems) system. This is an...

  • Enterprise Digital Specialist

    4 weeks ago

    Dublin, Dublin City, Ireland Microsoft Full time

    Overview Enterprise Digital Sales, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set...

  • Enterprise Servicing Specialist

    7 days ago

    Dublin, Dublin City, Ireland PayPal, Inc. Full time

    The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that...

  • Enterprise Business Growth Specialist

    1 day ago

    Dublin, Dublin City, Ireland Sidetrade Full time

    At Sidetrade, we are transforming the Order-to-Cash process for global enterprises. Our AI-powered SaaS platform empowers CFOs to secure and accelerate cash flow generation.We are seeking an Enterprise Business Growth Specialist to join our Demand Generation team in Europe.Your primary goal will be to generate high-quality opportunities that drive new...

Enterprise Servicing Specialist

2 weeks ago

Dublin, Dublin City, Ireland Paypal Full time

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role:
An Enterprise Servicing Specialist (ESS) plays a pivotal role in PayPal's strategic initiative to revolutionize customer service. Responsible for managing a portfolio of our largest merchant customers, ESS are equipped with cutting-edge tools, comprehensive support, and extensive training. This enables them to provide exceptional proactive and reactive servicing, maintenance, and consultation to customers with the most complex needs.

Meet our team:
The ESS function is a collaborative, high-performing close knit group that works closely with Enterprise Sales and SMB segments. We value creativity, commitment, and a positive work environment where new ideas are encouraged. This role will be based at our Dublin office, adhering to our 3 day a week hybrid working model.
Job Description:
Your way to impact:
ESS are not only tasked with resolving issues and ensuring operational excellence but also with preventing future problems and optimizing service delivery. They are expected to take a step back and advocate for their customers, ensuring that these customers fully leverage PayPal's products and services to enhance their business operations.

Your day-to-day:
In your day-to-day role, you will:
Provide general (e.g., account configuration and transaction inquiries) and case (e.g., appeals request) account service

Educate merchant on product and account operations best practice (e.g., help answer specific product questions directly or by connecting to SMEs,

Drive continuous improvement in servicing metrics, including SLAs, ticket resolution, and operational contact volume and merchant satisfaction

Address compliance, risk, and regulatory documentation tasks (e.g., PCI DSS compliance)

Resolve merchant disputes/adjudications, including process documentation and communication

Monitor and be ultimately accountable for customer service completion on lower complexity servicing intents

Drive issue resolution for high complexity intents in partnership with specialist teams, Internal partners include Account Managers, Customer Service, Technical Account Managers, Pricing Operations, Finance, Risk, and Site Reliability Engineering.

Manage case reviews, provide account support and configuration, handle compliance and risk documentation

What do you need to bring:
Minimum 2-3 years in a Customer Servicing, Merchant Servicing, Account Management or Customer Success Management role

Experience delivering client-focused solutions that meet customer needs

Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Experience in Looker, Tableau, other data visualization tool would be preferable

Prior payments industry experience preferred

Demonstrable ability to clearly communicate, compellingly present to, and successfully influence key stakeholders across functions

Experience successfully navigating matrixed, cross-functional team environments

Ability to work at pace and tenaciously pursue resolution of complex issues

Bias towards action and desire for continues learning and development

Bachelor's degree or equivalent experience

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us ******.

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.