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Infrastructure Quality Engineer, Infrastructure Reliability
1 week ago
Infrastructure Quality Engineer, Infrastructure Reliability & Quality (IRQ)Job ID: 2920132 | Amazon Data Services Ireland Limited
Our AWS Infrastructure Reliability & Quality (IRQ) engineering team provides engineering support for our data center infrastructure equipment (Air Handling Unit, Switchgear, Breaker, Panel Board, UPS, Transformer, Generator, ATS etc.).
As a member of this team you will be proactively driving quality and reliability risk identification, assessment and mitigation for data center equipment.
You will also be responsible for root cause analysis of critical equipment failures, supplier process breakdown and drive continuous improvements to improve datacenter availability for AWS customers.
You will work closely with both internal and external partners including suppliers to define product specifications, risk identification plans and mitigations.
You must have a can-do attitude, be ownership minded, independent, action- and results-oriented to succeed in our open collaborative environment.
Key job responsibilities Develop, implement and maintain equipment quality and reliability roadmaps by collaborating with engineering, operations, and procurement teams.Define, monitor and achieve the correct quality/reliability performance targets for each equipment.Verify AWS quality standards are met at suppliers through in-person and remote audits.Establish and monitor end-of-line and incoming inspection/first article inspection plans.Support supplier and equipment qualification and assessment processes in support of procurement teams including issue resolution.Collaborate globally with suppliers to resolve field issues through Root Cause Analysis and corrective actions.Develop and support suppliers with product improvement initiatives and Key Performance Indicators (KPI).Support internal AWS teams in New Product Development (NPD) initiatives including Failure Mode and Effect Analysis (FMEA) of design and manufacturing processes.Analyze product design assumptions and AWS operational requirements to identify and mitigate equipment performance risks.Drive Continuous Process Improvement strategy through identification of new qualification criteria, test requirements, preventative maintenance checkpoints or specification to improve overall equipment resilience.Successfully handle concurrent projects, sometimes in multiple geographical regions.Travel required, both international and domestic, approximately 30-50%.Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision.
As an ideal candidate you:
Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty.Are detail and data oriented.Have experience managing engineering projects and consultants.Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design).Are adaptable and inclined to get into the field to see things up close.Our team is dedicated to supporting new team members.
Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
BASIC QUALIFICATIONS- Bachelor's Degree in Electrical, Mechanical, Manufacturing Engineering or similar related field.
- 6+ years of industry experience in quality/reliability engineering including 4+ years of direct interaction with suppliers including technical Failure Analysis and Root Cause Analysis.
PREFERRED QUALIFICATIONS• MS or PhD in Electrical, Mechanical, or Manufacturing Engineering or similar related field.
• 5+ years of work experience in quality/reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacturing quality/reliability levels.
• Experience with managing proactive, effective, and frugal quality/reliability strategies throughout product design, manufacture and deployment stages.
Experience with data center operations and infrastructure equipment.
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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