Duty Manager

6 days ago

Dublin, Dublin City, Ireland Windward Management Full time

Job DescriptionJoin our fabulous team at Tallaght Cross Hotel as Duty Manager .The Duty Manager is an important position working closely with the Senior Management Team.Tallaght Cross Hotel is nestled right in the heart of Tallaght Cross Town Centre, situated just off the M50, N81 & N7 motorways.
With convenient access to & from the City Centre, via the Luas Red Line.  The area features retail & apartment living & has the Square Shopping Centre & Tallaght Hospital on either side.   The Duty Manager will be focused on consistently delivering a high quality and excellent service in keeping with the character and ethos of the hotel and will be able to fulfil the customers' needs and expectations.TASKS, DUTIES AND RESPONSIBILITIES·       To work with the Management Team to ensure the smooth running of the hotel operation on a day to day basis.·       Effectively lead, motivate and communicate clearly in developing the team.·       Manage all areas within your remit to ensure positive customer experiences through the implementation of all standards and service culture.·       Maintain and develop systems, policies and procedures to ensure the smooth running of the business.·       Available to work a variety of shifts including early mornings, late nights, weekend shifts including Public Holidays.·       To assist in all Food and Beverage Outlets across the Hotel as required. ·       Responsibility whilst on shift, for all Food & Beverage areas to include planning and coordinating service, supervision and training of team members, cash handling and guest assistance.·       Be proactive and have a desire to develop standards and promote continuous improvement among employees.·       Be fully conversant on the daily business and the hotels upcoming business.·       Ensuring that each department is operating in accordance with the hotel standards and staffing levels.·       To be fully conversant with all areas connected to Health & Safety and Hygiene.·       Responsibility for the Health, Safety and security of all guests, team members and the Hotel facilities.·       Be courteous and professional and focused on providing a consistently high standard of service.·       To conduct operational training with employees on a regular basis. HEALTH & SAFETYTo ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other person on the premises.To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.To be aware of trained first-aid personnel on the premises and the location of first aid box.To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.To carry out and promote fire and accident drills as directed by the hotel safety officer.About The RoleRequirementsThe ideal candidate will possess at least 1 years' experience as Duty Manager in a 4* hotel settingPerks and Benefits of working at Tallaght Cross Hotel
•       Competitive rate of pay
•       PRSA pension scheme
•       Career progression opportunities across the Windward group
•       Employee Assistance Programme
•       Digital Wellness Programme
•       Complimentary, high quality meals on duty including breakfast, lunch & dinner
•       Discounted room & dining rates in Windward properties for you as well as friends and family
•       Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat daysAbout Windward ManagementTallaght Cross Hotel is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.
2,000 keys* in Ireland and Continental Europe.
Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their ownersJoin Us Today as Duty ManagerSkills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management.
With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management.
Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential.
Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people.
Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success.
The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence.
Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance.
Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations.
This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.
For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Desired CriteriaRequired CriteriaClosing DateFriday 4th April, 2025

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