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Conference Manager

3 weeks ago

Maynooth, Co Kildare, Ireland Killashee Hotel & Spa Full time

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences.
We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.
We now have a fantastic new opportunity for Conference Manager to join our team and contribute to the future success of Killashee Hotel.
Conference and Meeting room spaces have been recently refurbished and redesigned providing as with state-of-the-art facilities for our customers to enjoy.
Objective of the Role Reporting to the Operations Manager, Conference Manager will be responsible for smooth running of all conferences in the hotel, and ensure that our guests experience the highest quality service at meetings and events.
Main Duties: To ensure that our customer receive excellent during conferences and meetings Responsible for correct rostering within the department Engage with guest and act upon guest feedback, actively encouraging customer reviews Ensuring SOPs are updated and all team members are fully trained Provide team training on our standards and customer service Working alongside and supporting Operations Manager in all departmental projects, initiatives Motivate and create engaging work environment for all the team members To have excellent product knowledge and enjoy sharingit Responsible for guiding and mentoring team members to ensure that they are continuing to learn and develop Key Requirements: 2 years of previous experience in a similar role Excellent communication skills Self-motivated and have positive attitude Passionate about hospitality and excellent service Flexible with hours/ own transport Strong interpersonal, leadership, time management and organisational skills Why work with us: We provide excellent learning and development opportunities All our team members receive free leisure center membership Discounted rates for FBD Hotels and Resorts Employee Assistance Program and Wellness initiatives Affinity discount with FBD insurance for home, car and travel Free parking on site Meals provided on duty Employee referral incentive scheme Social team events Flexible working hours Excellent working environment focused on team appreciation Team Recognition program At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can do approach and take accountability.
Skills: Organisation Customer Care Attention Detail People Management