Customer Success Manager, Commerce/Marketing Cloud, Spanish Speaking
6 days ago
Customer Success Manager, Commerce/Marketing Cloud, Spanish Speaking Apply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 2 Days Ago job requisition id JR276295
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
As a Customer Success Manager (CSM), you will be a named resource and partner for Salesforce's customer organizations.
You are a trusted advisor, forging deep relationships with your customers and account teams, and maintaining an awareness of key events, needs, potential risks, and value drivers.
With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment.
Your Impact Serve as the single point of customer accountability and responsible for the orchestration of all Signature deliverables, experience, renewal and expansion. Cultivate and maintain partner relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by acting as an advisor for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Providing timely, proactive Salesforce feature mentorship based on the areas of interest for your customer. Coordinating the completion of the Signature Success catalogue of services as required for your customer. Communicate the value of Signature Success and ensure all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer's need. Minimum Requirements Demonstrated ability with proven experience in Digital Marketing and E-Commerce environments, including one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical or Solutions Architecture. Outstanding communication and presentation skills with demonstrated ability to communicate and influence optimally at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms and mapping business requirements into technical features. Ability to explain sophisticated technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Spanish and English proficiencies are both important for this opportunity. Preferred Requirements Experience with Commerce Cloud and Marketing Cloud or similar technologies. Experience with the Salesforce Core platform is a plus. Work experience in Retail and Consumer Goods industries. Salesforce product certifications are a plus (AI Associate, B2C Commerce Developer, Marketing Cloud: Administrator, Consultant, Email Specialist, Engagement Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Additional EU language would be beneficial. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement At Salesforce we believe that the business of business is to improve the state of our world.
Each of us has a responsibility to drive Equality in our communities and workplaces.
We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
#J-18808-Ljbffr
-
Dublin, Ireland Salesforce Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish Speaking Apply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About...
-
Dublin, Dublin City, Ireland Salesforce Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...
-
Dublin, Ireland Salesforce Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...
-
Dublin, Dublin City, Ireland Salesforce Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...
-
Dublin, Ireland Salesforce, Inc. Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish SpeakingApply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 2 Days Ago job requisition id JR276295To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About...
-
Dublin, Ireland Salesforce, Inc. Full timeCustomer Success Manager, Commerce/Marketing Cloud, Spanish Speaking Apply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 2 Days Ago job requisition id JR276295 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating...
-
Dublin, Ireland Flexos Global Pte. Ltd. Full timeCustomer Success Manager, Commerce Cloud, German or Italian Speaking Apply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 7 Days Ago job requisition id JR276297To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About...
-
Dublin, Ireland Salesforce, Inc. Full timeFor our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.As a Customer Success Manager (CSM), you will be a named...
-
Dublin, Dublin City, Ireland Salesforce, Inc. Full timeFor our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.As a Customer Success Manager (CSM), you will be a named...
-
Senior Customer Success Manager, LATAM
3 weeks ago
Dublin, Ireland Supermetrics Oy Full timeSenior Customer Success Manager, LATAM - Spanish SpeakingWe’re looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or Dublin!In this role you will:Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer...
-
Dublin, Ireland Supermetrics Oy Full timeSenior Customer Success Manager, LATAM - Spanish Speaking We’re looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or Dublin! In this role you will: - Manage a diverse client portfolio based in LATAM region - Help our customers achieve their desired outcomes and solve their challenges - Be a part of a world-class...
-
Customer Success Manager
3 weeks ago
Dublin, Ireland TN Ireland Full timeSocial network you want to login/join with:Customer Success Manager - German speaking, DublinClient:MongoDBLocation:Dublin, IrelandJob Category:OtherEU work permit required:YesJob Reference:586a870c85d7Job Views:134Posted:21.01.2025Expiry Date:07.03.2025Job Description:MongoDB’s mission is to empower innovators to create, transform, and disrupt industries...
-
Senior Customer Success Manager, Latam
6 days ago
Dublin, Ireland Supermetrics Oy Full timeSenior Customer Success Manager, LATAM - Spanish SpeakingWe're looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or Dublin! In this role you will: Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer...
-
SAP Commerce Cloud Architect
1 week ago
Dublin, Dublin City, Ireland Brasseler USA Inc. Full timeSAP Commerce Cloud Architect page is loadedSAP Commerce Cloud ArchitectApply remote type Work from Home locations Ireland - Remote time type Full time posted on Posted 30+ Days Ago job requisition id R127857Job DescriptionKEY RESPONSIBILITIES:Understanding business needs: Working closely with stakeholders to understand their business objectives and needs,...
-
Dublin, Ireland Cpl Healthcare Full timeThe job: Account Executive Spanish Market - SMB OR Account Executive Italian Market - SMB I'm looking to speak with Spanish OR Italian speakers in the sales industry for an exciting company that offers marketing software solutions for businesses. You are a high-energy person who enjoys fast-paced environments. Responsibilities - Cultivate sales through...
-
Dublin, Ireland Salesforce Full timePrime Territory Account Executive - Prime Marketing Cloud Account Executive DACH (German Speaking) Apply remote type Office - Flexible locations Ireland - Dublin time type Full time posted on Posted 30+ Days Ago job requisition id JR263397 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you...
-
Account Executive SMB- Spanish/Italian
3 weeks ago
Dublin, Ireland Cpl Healthcare Full timeThe job: Account Executive Spanish Market - SMB OR Account Executive Italian Market - SMBI'm looking to speak with Spanish OR Italian speakers in the sales industry for an exciting company that offers marketing software solutions for businesses. You are a high-energy person who enjoys fast-paced environments.ResponsibilitiesCultivate sales through outbound...
-
Dublin, Ireland Engineeringuk Full timeSecurity Cloud Support Engineer- Spanish SpeakerDESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of...
-
Sr Mid-Market Account Executive
3 weeks ago
Dublin, Ireland TN Ireland Full timeSr Mid-Market Account Executive - Spanish Speaking, DublinClient: ServiceNowLocation: Dublin, IrelandJob Category: OtherEU work permit required: YesJob Reference: 4f708c3114bdJob Views: 8Posted: 21.01.2025Expiry Date: 07.03.2025Job Description:ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great...
-
Senior Customer Success Manager, LATAM
3 weeks ago
Dublin, Dublin City, Ireland Supermetrics Oy Full timeSenior Customer Success Manager, LATAM - Spanish SpeakingWe're looking for a Senior Customer Success Manager to join our Customer Success team in Helsinki or DublinIn this role you will:Manage a diverse client portfolio based in LATAM regionHelp our customers achieve their desired outcomes and solve their challengesBe a part of a world-class customer success...
