Hotel Duty Manager

7 days ago

County Dublin, Ireland Choice People Full time

Your Role: Operational Leadership: Ensure the efficient and effective running of hotel guest and operational areas while on shift.
Customer Service Excellence: Maintain a strong presence and focus on exceptional customer service.
Safety & Security: Protect the safety of guests, customers, staff, and property at all times.
Shift Management: Oversee the hotel during early or late shifts, ensuring all departments are open for service.
Support Across Departments: Assist F&B, Reception, and other areas during peak periods.
Team Coordination: Liaise with other hotel departments to cover any ad hoc absences or rostering issues.
Issue Resolution: Handle guest issues and complaints with confidence and politeness.
Standards Compliance: Ensure all standards of dress and PPE are used where appropriate.
Public Areas Management: Maintain the neat and tidy appearance of the hotel grounds and public areas.
Financial Procedures: Follow daily cash handling and till routines.
Event Support: Understand daily events and occupancy to support the Meeting Excellence department.
Maintenance Liaison: Report and follow up on maintenance issues promptly.
What We're Looking For: Experience: At least 18 months to 2 years in a Duty Manager role within a hotel.
Front Office Skills: Experience with PMS systems, preferably Opera, for checking in and out.
Communication & Organization: Strong communication and organizational skills.
Pressure Handling: Ability to work well under pressure, demonstrating excellent people skills.
Professional Appearance: Maintain a professional appearance and positive work attitude.
Benefits: Bike to Work Scheme Employee Assistance Program On-site Parking Competitive Salary from €34,000.00 per year Full-time, Contract, Permanent positions available Schedule: Five over Seven days, including weekends.
Experience Requirements: PMS system (preferably Opera): 1 year (required) Duty Management within a 4 hotel: 2 years (required)* Food & Beverage: 3 years (required) Why Join Us?
At Choice People, we value your dedication and expertise.
We offer a supportive and dynamic work environment where you can thrive and grow.
Join us and be part of a team that prides itself on delivering excellence in hospitality.
Ready to embark on the next exciting chapter of your career?
Let's talk
Apply now through Choice People and become a part of our prestigious team.
Skills: Duty Manager Food and Beverage Supervisor Front Office Supervisor

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