Stylist - 8 Hours - Arnotts
3 days ago
Dublin, County Dublin, Ireland , Permanent
12 Henry St, North City, Ireland,
Dublin, D01 C3Y9
The allsaints teamWe're a global brand made up of a very diverse mix of talented people in a huge variety of roles.
Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
The roleAs an AllSaints Stylist, you are the fundamental link between our products and customers.
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations andpersonal shopping.
You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
What will I be doing?Our stores are busy and the majority of your time will be spent on the shop floor.
Your day will be varied, fast-paced and most importantly, funYou will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experienceYou will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all timesStock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journeyYou will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service systemYou will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trustYou will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best resultYou will greet our customers into our store and tailor your approach to support the purpose of their visitHousekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all timesWorking as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and developmentYou will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basisYou will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptlyWhat skills do I need?Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experienceAwareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alikeCan do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floorsGood problem solving techniques and ability to do so with pace, empathy and sometimes under pressureTech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service systemYou'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaintsExcellent attention to detailYou love fashion
We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfitAbout the locationOur concession in Arnotts, Dublin has been open since 2011 and usually trades from 10:00am - 19:00pm (subject to seasonal change).
Our team working in this store are a diverse group who all enjoy working closely and collaboratively.
The Arnotts building is a historical landmark in Ireland, which was first built in 1847.
The store is conveniently located for both locals and tourists.
Store Location .
Approximately a five minute journey from Dublin Grafton street.
What we stand forThe Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
A generous wardrobe allowance so that you can wear our beautiful clothes to work each dayPotential to earn more from our team commission schemeWe are a disability committed certified employerEmployee discount for you to spend with family and friendsUp to 2 years service 33 days (25 days + bank holidays)Over 2 years service 36 days (28 days + bank holidays)Access to dental cash plan & free virtual GP appointments through AvivaUNUM employee assistance helplineLife assurance coverAccess to discounted gym membership and corporate discountsFree, confidential, wellbeing and lifestyle support with Retail TrustEnhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)Health days for you to use either for physical or mental wellnessDedicated mental health support from our mental health first aidersEye care vouchers, season ticket loans and much more#WeAreAllSaintsOur aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes.
We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don't tick all the boxes, we'd still very much like to hear from you.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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