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Retail Store Manager

2 weeks ago

Wexford, Ireland Innovate Skillsource Full time

About Our Client
Our client is a well-established retailer based in Co. Wexford, offering a comprehensive range of hardware. With a strong focus on delivering exceptional customer service, they maintain a dynamic and welcoming store environment. They are now seeking a driven and experienced Store Manager to lead their team and continue delivering an excellent customer experience.

About the Role
This is a fantastic opportunity for a customer-focused retail professional with proven management experience. The Store Manager will be responsible for the daily operations of the store, ensuring targets and KPIs are met while leading the team and maintaining a high standard of service.

Key Responsibilities

  • Oversee day-to-day operations of the store

  • Drive sales performance and achieve KPIs

  • Ensure delivery of excellent customer service

  • Lead, manage and train store staff to maximise team performance

  • Manage buying, stock control, and merchandising

  • Support and develop promotional and store development initiatives

  • Foster a positive working environment for staff, customers and suppliers

  • Assist with recruitment, training, and onboarding of team members

  • Uphold high standards of housekeeping, health & safety, and compliance

  • Attend training and development sessions to improve productivity

  • Apply employee relations procedures in line with company policy

Ideal Candidate Profile

  • Previous experience in a retail management role, ideally in the hardware sector

  • Strong leadership, people management, and customer service skills

  • Excellent communication, analytical and numerical skills

  • Goal-oriented and commercially minded

  • Proficient in Microsoft Office

  • Flexible to work weekdays and weekends as required

  • Passionate about the retail industry and career progression

Job Type: Full-time, Permanent
Location: Co. Wexford


Retail Background - can be construction previously, reports my other managers who do all the ordering. Even a DIY background