IT Support Engineer

2 weeks ago

Dublin, Ireland Elwood Roberts Full time

IT Support Specialist Location: Dublin, Ireland (Onsite/Hybrid options available)Salary: 30,000 - 40,000 Employment Type: Full-Time, Permanent Onsite based in Dublin 2.  We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key ResponsibilitiesProvide first-line technical support to end-users via phone, email, and in personTroubleshoot and resolve hardware, software, and network issuesInstall, configure, and maintain desktop and laptop computers, printers, and other IT equipmentAssist with user account management and access permissionsDocument issues and solutions in the ticketing systemSupport onboarding and offboarding processes for staffEscalate complex issues to senior IT staff as neededFollow company IT policies and best practices for security and compliance Requirements612 months of hands-on IT support experience (internships or placements accepted)Good understanding of Windows OS, Microsoft Office, and basic networking conceptsFamiliarity with troubleshooting hardware and software issuesStrong communication and customer service skillsAbility to work independently and as part of a teamOrganized, detail-oriented, and eager to learnRelevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required BenefitsCompetitive salary and benefits packageOpportunity to gain experience in a supportive, growth-oriented environmentOn-the-job training and mentorshipPotential for contract extension or permanent placement How to Apply Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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