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Duty Manager
2 weeks ago
A luxury hotel in Co. Kerry is currently seeking a proactive and guest-focused Duty Manager to join their leadership team. This is a key role responsible for ensuring smooth daily operations across departments and delivering an exceptional guest experience.
Key Responsibilities:
- Oversee the day-to-day running of the hotel in the absence of senior management
- Ensure high standards of customer service are maintained throughout all departments
- Handle guest complaints and special requests with professionalism and urgency
- Support and coordinate between departments to ensure smooth shift transitions
- Ensure adherence to health & safety, fire, and security procedures
- Complete shift reports and handovers for management review
Requirements:
- Previous experience in a similar role within a 4*/5* hotel
- Strong leadership and communication skills
- Ability to make sound decisions under pressure
- Excellent problem-solving and multitasking abilities
- Flexibility to work a variety of shifts, including nights, weekends, and holidays
Employment Details:
- Job Type: Full-Time, Permanent
- Location: Co. Kerry
- Salary: Competitive, depending on experience
Benefits:
- Meals provided while on duty
- Supportive work environment with opportunities for progression
- Exposure to all operational areas within a luxury hospitality setting
To Apply:
Please submit your CV, and we will be in touch if your profile is shortlisted.