Full Time Retail Consultant- Dundrum Shopping Centre

2 days ago

County Dublin, Ireland Eir Ireland Full time

Overview
Full Time Retail Consultant – Dundrum
Role Title: Retail Sales Consultant – Full Time – Dundrum
Business Area: Dundrum Store
As a
Retail Sales Consultant
at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations.
This dynamic retail role offers a monthly salary plus an attractive commission structure.
If you're a people person with a passion for tech and a drive to hit targets, we'd love to hear from you.
Responsibilities
Deliver outstanding customer service.
Work in a target-driven environment that rewards achievement.
Be part of a team where your input is valued and your success is celebrated.
Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.
Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store's overall performance.
Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
Product & Policy Knowledge: Stay up-to-date with eir's product offerings, promotions, and store policies to ensure accurate and compliant service delivery.
Market Awareness: Keep informed of competitor offerings to provide customers with the most competitive and relevant information.
Requirements
Flexibility to work evenings and weekends in line with store trading hours.
Knowledge, Skills And Abilities: Confidence engaging with a variety of customers and understanding their needs; clear, effective communication with the ability to explain products and services; positive, target-driven mindset with a passion for quality service; interest in mobile phones, broadband, and emerging technologies.
Qualifications
1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
A strong customer focus and a proactive attitude are key to success in this role.
Benefits
Earn an annual salary of €27,473 plus an attractive commission structure.
Continuous support, learning and opportunities for advancement.
Enhanced earning potential through various staff incentives.
Staff offer.
Free eir Wellness Programme & Employee Assistance Programme.
€500 Employee Referral Scheme.
Discounted healthcare plan.
Pension scheme contribution.
22 days annual leave.
Generous family-friendly policies, including fertility, pregnancy loss, menopause and others.
Commitment to Diversity and Inclusion.
Paid leave benefits including maternity and sick leave.
Tax saver tickets and bike to work scheme.
Additional Information
Our purpose is to connect for a better Ireland.
Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.
Our new values and behaviours reflect who we are and who we strive to become.
We are committed to creating an inclusive and supportive work environment.
If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.
If successful in the interview process, eir reserves the right to conduct appropriate suitability checks including reference checks or other searches using publicly available information.
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