Grade Vi

Job Title: Clerical Manager in Radiology – Grade VI
Reference No:
Department / Directorate: Radiology Department, Radiology Directorate
Reports to: Radiography Services Manager 3 or Deputies
Tallaght University Hospital (TUH) is a model 4, voluntary, academic teaching hospital partnered with Trinity College and situated in south west Dublin.
With a staff of over 4,000 people from 63 different countries, it provides both acute and tertiary care to an increasing population of circa 800,000 people and is a provider of local, regional and national specialties.
It is also a National Urology Centre, the second largest provider of dialysis services in the country, Pelvic and Acetabulum National Centre and a designated Trauma Unit.
The Hospital is part of the newly established HSE Dublin & Midlands Region, which serves a population of over 1.2 million across seven counties, and operates under the governance of an independent Board of Directors who give their time on a voluntary basis.
TUH is also supported by the Adelaide Health Foundation, the Meath Foundation and Tallaght University Hospital Foundation.
TUH recognises the role it plays in our community both as an employer and provider of healthcare and is committed to building a sustainable future for our region both now and into the future with a focus on patient outcomes.
The Hospital is ambitious, recognising that healthcare delivery is undergoing seismic change and will be different now and into the future, largely due to digital and technological advances along with research continuing to discover and test new treatment options.
TUH wants to be a leader in determining that future.
It is a"Hospital without Walls" always looking to optimise care both within and beyond in line with the Sláintecare vision of providing the right care, in the right place, at the right time whilst empowering our patients and staff.
TUH Vision and Values
The vision of the Hospital is "People Caring for People to Live Better Lives" through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment.
A culture of innovation and quality improvement in everything we do.
Our
TUH CARE
values – for patients, their families, our community and staff are:
C
ollaborate – together and with our academic and care partners
A
chieve – our goals, positive outcomes and wellbeing
R
espect – for patients, each other and our environment
E
quity – for patients and staff
At TUH we view our staff as our most valuable asset and every member of the Team is valued equally.
We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.
Purpose of the role:
The Grade VI Clerical Manager in Radiology will be responsible for management of the Radiology Clerical team under their supervision, to ensure the smooth running of clerical services within Radiology in TUH main Radiology Department and the Primary Care Radiology Department.
The Grade VI will support the Radiology Clinical Director and Radiography Services Managers in relation to clerical services.
Overview of role:
Key Duties and Responsibilities
Support the Radiography Services Managers in relation to radiology clerical services
Manage the clerical teams within the hospital's main radiology department and the primary care centre radiology department
Ensure the smooth operation of clerical services within the radiology directorate
Engage with HR for recruitment of clerical staff for the radiology directorate
Manage staff rosters to ensure adequate clerical coverage
Liaise with HR on grievances and disciplinary matters
Work with the RSMs to ensure the administrative function is within budget, developing business cases for new or replacement pay and non-pay items
Manage CORE for all clerical staff within the radiology directorate
Provide updates for weekly and monthly TUH/HSE reports as requested
Collaborate with the Clinical Director and Radiography Services Managers on initiatives within the directorate
Participate in waiting list management and escalate issues appropriately
Promote continuing education for clerical staff
Ensure staff understand the importance of quality and work to standards
Handle patient advocacy queries
Perform any other duties as assigned
Work effectively as part of a team delivering high-quality radiology services
Qualifications & Experience required
Must have at least Grade D3 in five subjects in the Leaving Certificate or equivalent, or passed an equivalent QQI qualification (Fetac Level 5)
Four years' relevant experience, including administration in the health sector or related industry
Minimum of 1 year supervisory/management experience
3rd level qualification in a relevant field
Practical IT skills, including NIMIS
Fluent in English, both spoken and written
Willingness to attend HR management workshops
Exceptional communication and interpersonal skills
Organised, detail-oriented, with a continuous improvement mindset
Ability to meet tight deadlines
Strong relationship-building skills, customer-focused, results-oriented
Desirable:
Experience with NIMIS
Experience in an acute hospital setting
Degree in a relevant field
Reward & Recognition
Remuneration according to the Department of Health salary scales, grade code 0574
Permanent, full-time, pensionable position
Annual leave entitlement: 30 days
Work hours: 35 hours/week over 5 days, with hours between 8 am and 8 pm, across 7 days as needed
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