Integrity Analyst, Trust

Overview
Integrity Analyst, Trust & Safety - EMEA.
The Integrity team within the Trust & Safety Risk Management and Integrity (RMI) function aims to forge and drive exemplary conduct within Global Trust & Safety (T&S) teams.
We are responsible for identifying, investigating, managing and optimising the integrity and conduct of T&S personnel, including content moderators, quality analysts, and also non-operational staff across the entirety of the Trust & Safety ecosystem.
We are looking for an experienced Integrity Analyst who embodies business-centricity and operational excellence, to join a forward-looking team in constantly ideating, iterating and executing capabilities to address the ever-growing breadth and complexity of integrity risks facing one of the world's most popular and influential online platforms.
You will leverage and iterate a combination of enterprise tools and techniques, data analytics and forensic analysis to identify instances of system access/privilege abuse, fraud and corruption, and other operational risks and behaviours that compromise the integrity and proper functioning of Trust & Safety systems and processes, and play a key role in ensuring that TikTok becomes the world's most trusted platform.
As an Integrity Analyst, you will partner closely with stakeholders across global functions, handling day-to-day management, risk assessments, root cause analyses and mitigation of integrity-related processes and incidents, and iterating scalable capabilities to proactively detect, prevent and correct such issues and incidents going forward.
Key Responsibilities
Build strong relationships with global/regional stakeholders, ensuring regular communication of progress updates and changes, and fostering alignment across regions.
Actively analyze global/regional data, utilizing available tools to identify potential behavior issues, and present findings to relevant T&S stakeholders.
Independently investigate potential misbehavior cases using data tools, summarize findings, and present them to relevant stakeholders.
Lead the kick-off for global/regional projects, contribute to strategic planning for project launches, ensure project timelines are met, and conduct regular follow-ups to identify areas for improvement and strive for achievement.
Perform end-to-end case tracking and support incident management activities e.g. forensics with enterprise-level functions.
Advocate for positive behavior across departments, fostering a disciplined and productive workplace environment for T&S.
Minimum Qualifications
At least 5 years of work experience in a quality assurance / audit / governance / compliance / investigation role in a Content Moderation / Content Quality / Trust & Safety environment.
Bachelor\'s degree in a relevant discipline, such as information security, statistics, data analytics, mathematics, management science, intelligence analysis, fraud management, law enforcement, and related disciplines.
Proven experience in risk control, anti-cheating, anti-fraud, and behavioral analysis.
Strong experience in working with cross functional stakeholders and the ability to work with senior stakeholders globally.
Strong teamwork and project management skills.
High proficiency in Excel/spreadsheet tools.
Strong written and spoken English communication skills.
Preferred Qualifications
Masters degree or relevant certifications in anti-fraud, anti-cheating, data analytics, etc.
Possesses Risk Analytics skillset i.e. able to independently run/query databases i.e. SQL, develop dashboards and visualizations combining data science techniques to uncover patterns and insights, make predictions, and create actionable plans to solve risk-integrity issues.
Experience in insider threat management, data loss / exfiltration, monitoring and detection.
About TikTok
TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team.
We\'re resilient and embrace challenges as they come.
By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Technology, Information and Internet
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