Technical Account Manager

1 day ago

Cork, Cork, Ireland Vickerstock Full time

Vickerstock are excited to be working in partnership with our dynamic agri-food client in their search for a Technical Account Manager for their site based in Dungannon.
Reporting to the Technical Manager, the successful Technical Account Manager you will oversee the Technical Customer Account base, with responsibility for safety and quality matters, relevant systems policies.
What your day to day will look like: Resolve customer technical issues, manage expectations, and ensure satisfaction while maintaining strong relationships with key stakeholders.
Oversee timely and accurate product delivery, ensuring compliance with customer requirements, specifications, and food safety standards.
Track account metrics, conduct gap analysis, and manage customer-facing systems (e.g., specifications, sensory assessments).
Collaborate with internal teams on cultural, ethical, and food safety matters, promoting industry best practices and new technologies.
Handle customer complaints, ensure GMP and health/safety compliance, complete records, and support senior management with additional duties.
What you will need to succeed: Experience working in a related customer facing technical role within the food industry Degree or equivalent in Food or a related discipline Strong interpersonal and communication skills High level of motivation Knowledge of Vegan industry would be advantageous Get in touch: Sound like the career move you've been after and would like to hear more, pick up the phone to Anna now on T , or send an updated CV - in Word format - via the link on the page (or email).
If this opportunity doesn't quite get the taste buds flowing but like me you are passionate about food, let's get a chat and see how I can help grow your career.
PLEASE VISIT OUR WEBSITE FOR A FULL LIST OF OUR CURRENT VACANCIES.
Skills: TECHNICAL ACCOUNT FOOD SAFETY QUALITY

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