Process & Continuous Improvement Manager

PROCESS & CONTINUOUS IMPROVEMENT MANAGER Primeline Logistics are a leading 3PL partner for retailers and brands across UK and Ireland.
Specialising in B2B fulfilment, we support customers with both full pallet and case-pick distribution models.
Our operation spans warehouse management, transport, and value-added logistics services - built for agility, efficiency, and growth.
As our business expands, we are looking for a highly analytical, hands-on Industrial Engineer to help us unlock greater efficiencies, support new client onboarding, and drive data-led transformation across our warehouse and logistics operations.
The Industrial Engineer will be responsible for end-to-end analysis, design, and optimisation of warehouse and operational processes across our network.
You will lead continuous improvement initiatives, pricing for new business opportunities, and the operational design and launch of new sites or clients.
This is a critical role in ensuring we deliver both cost-effective and scalable quality service for our customers.
WHAT WILL YOUR DAY-TO-DAY LOOK LIKE?
Operational Review & Process Improvement Audit and assess current warehouse operations (picking, packing, receiving, replenishment, shipping, returns) Identify process bottlenecks, inefficiencies, and cost-saving opportunities Lead root cause analysis and implement standardised work processes Build simulation models (e.g. slotting, picking paths, resource utilisation) to support operational design decisions Commercial & Pricing Support Lead the cost modelling and pricing of new business opportunities Collaborate with commercial teams to assess viability and operational fit of new clients and ensure existing customers are operating vs expected model Develop cost-per-pick, cost-per-pallet, and productivity benchmarks Design & Launch of New Warehouses or Clients Lead warehouse layout design (racking, flow paths, work zones) for new or expanding facilities Manage operational set-up for new customer onboarding: systems, workflows, documentation Oversee go-live execution - from UAT to SOPs to training handovers Ensure SLA, capacity, and resource models are defined and validated pre-launch Data & Systems Integration Work with IT & WMS teams to ensure system alignment with engineered processes Own the creation of dashboards, KPIs, and tracking tools to monitor operational performance WHAT SKILLS ARE REQUIRED Qualifications & Experience Degree in Industrial Engineering, Supply Chain, Logistics, or related field 3-5+ years' experience in logistics, warehousing, or fulfilment centre environments Proven track record in process engineering and continuous improvement (Lean, Six Sigma, etc.) Experience in pricing logistics services or cost-to-serve modelling Experience in warehouse design and start-up of operations is highly desirable Skills & Tools Strong data analytics and modelling (Excel, Power BI, SQL preferred) Familiarity with WMS, TMS, and automation systems Skilled in CAD or similar tools for layout and flow design Strong commercial acumen with a hands-on approach Project Management Experience Soft Skills Comfortable in fast-moving, high-growth environments Strong communicator and project manager Highly collaborative with cross-functional teams (Sales, Ops, IT, Finance) Solutions-driven mindset WHY JOIN US Be at the centre of operational excellence and future growth Influence how we design, cost, and launch world-class logistics solutions Play a leadership role in onboarding new brand partners and scaling with them Join a team where innovation and accountability are part of the DNA WHO WE ARE Primeline is the largest independent Irish provider of logistics, sales and marketing services for domestic and international brands in Ireland and the UK.
We are a privately owned business, in operation for 35 years, with over 1,100 employees across multiple sites in Ireland and the UK.
Primeline's Turnover is in excess of €300 million and we are growing rapidly.
We pride ourselves in client relationships with brand owners and decision makers supplying product into the Multiple Grocery, Convenience, Foodservice sectors, and Pharmacy trade.
Primeline Group consists of Primeline Logistics, Primeline Express and Johnson Brothers.
With over 1,500,000 square feet of warehousing and 400 vehicles, we complete 25,000 deliveries weekly.
Primeline is in every town in Ireland, every day.
Our people power our success.
WHERE WE ARE GOING We continue to develop our leadership teams to ensure that Primeline remains a place where people want to come to work every day, and a place where people can learn and strive towards their future goals.
We will continue to create an environment where people can be at their best.
Retaining our current customer, blue chip companies and multinational brands and growing new business by providing the best brand execution will be key to our success.
We will build the best relationships and partnerships with our principles and customers, and we continue to drive a values-based culture.
WHAT DO WE WANT?
At Primeline, our core values of respect, teamwork, results, excellence, and courage guide everything we do.
We seek individuals who demonstrate empathy and appreciation for diverse perspectives, collaborate effectively with others, and are motivated by achieving outstanding results.
You should be committed to continuous improvement, maintain high standards, and have the courage to take initiative and drive innovation.
If you resonate with these values and are ready to contribute to a positive and dynamic work environment where everyone can thrive and succeed, we would love to hear from you.
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