Parts Advisor

VANRATH have partnered with one of Northern Ireland's most established Heavy Vehicle Dealerships.
The organisation is recruiting a Parts Advisor position.
This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.
Permanent role - Monday - Friday Place of work is Templepatrick (Ballyclare) Salary Negotiable + Fantastic benefits (see attached), company pension scheme, progression Responsibilities: Handling enquiries and processing orders from retail customers and the in-house workshop via phone, in person, email, and other communication channels Proactively selling and upselling parts to both new and existing customers while building strong customer relationships Maintaining an accurate and efficient stock control system Receiving, checking, and accurately storing incoming stock Picking parts from inventory for dispatch or internal use Performing regular stock inventory checks and management Carrying out all administrative tasks related to parts ordering and returns Managing warranty and return claims for parts within required timeframes Supporting the efficient day-to-day operation of the Parts Department Ensuring customer requirements are met and appropriate solutions are provided Performing other duties appropriate to the role as required The Ideal Candidate: Previous experience within a similar position (Agri / heavy plant / motor trade) Ability to communicate effectively at all levels, both internally and externally, in a professional manner Being accountable A full driving licence Skills: parts advisor motor sales advisor franchise motor industry parts kerridge Benefits: fantastic benefits package 1.5x overtime