Senior Account Director

Senior Account Director (German) - Talent Solutions
Full-time
Workplace Type: Hybrid
Department: GBO
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
We're committed to providing transformational opportunities for our own employees by investing in their growth.
We aspire to create a culture built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
This role will be
based in Dublin
.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.
The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a
Senior Account Director
to join our DACH team as a trusted adviser with a relentless focus on bringing value to our customers within the Mid-Market sector.
You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning).
You will be dedicated to making our customers stronger and seeking out opportunities for growth.
Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients' best interests in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
Ask layered, open-ended questions to understand and clarify customer objectives and challenges beyond surface-level detail.
Build relationships with multiple stakeholders (vertically and horizontally) across the customer's organization.
Lead with solutions, not products, when making recommendations aligned to customer objectives.
Drive customer decision-making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders together.
Think commercially and apply business acumen when crafting and negotiating commercial agreements.
Use data and insights to support investment recommendations or overcome customer objections.
Proactively mitigate churn risk by adopting a smart, customer-centric approach.
Engage customers throughout to confirm and clarify value and adapt strategies when needed to optimize ROI.
Drive customer growth by proactively identifying opportunities to deliver greater customer value.
Apply business acumen in account planning by considering economic, industry, and company factors with a customer-centric lens.
Map all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy.
Agree to joint accountability with colleagues and cross-functional teams for optimal customer success.
Be disciplined in territory and account planning, forecasting, and quota attainment.
Basic Qualifications:
3+ years of applicable sales experience
Business fluency in English and German
Preferred Qualifications:
Experience with HR and/or e-learning software
BA/BS degree or equivalent in a related field
Experience with SaaS opportunities, platform, and/or Dynamics
Experience selling IT solutions
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation and accurate forecasting skills
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to gather and use data to inform decision-making and persuade others
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested Skills:
Negotiation
Forecasting
Communication
Strategic Planning
Business Acumen
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