Front Office Manager

5 months ago

Limerick, Ireland Great National South Court Hotel Full time

Great National South Court Hotel in Raheen, Limerick has a fantastic opportunity for an experienced Front Office Manager to join their exceptional and expanding team and oversee the daily operations of a busy front office department at senior level.


Reporting to the Deputy General Manager, the ideal candidate will ensure the smooth and efficient running of the front office and have a strong focus on business efficiency and performance. As the 'face' of the hotel, you will inspire your team to deliver excellent customer service and be passionate about the guest experience from start to finish.


We are proudly certified as a Great Place to Work since November 2023 and are certified as an Excellent Employer for 2024 for the second year running and have been certified as an Outstanding Employer for 2024 as part of Failte Ireland's Employer Excellence Program. We offer structured programs for growth and career advancement through our Great National Gateways Academy as we consider our employees to be our greatest asset.


If you are looking to progress to the next step of your career, we would love to hear from you.


Duties & Responsibilities:


  • Strive for excellence in guest satisfaction by ensuring exceptional service standards are consistently met and anticipating their needs.
  • Ensure all the Hotels guest's requests are met at all times by offering excellent customer service while maximising revenue.
  • Address guest concerns promptly and work proactively to enhance the overall guest experience
  • Achieve rate adherence, cross-selling and up-selling targets whilst ensuring the guest journey is memorable and exceeds expectations.
  • Recruit, train, and mentor department team members to enhance their skills, knowledge, and professionalism.
  • Foster a positive work environment that encourages teamwork, motivation, and continuous improvement.
  • Participate in weekly HOD meetings and prepare next steps, action plans and outcome reports on a continuous basis.
  • Complete annual appraisals and career progression plans with all team members and identify a training needs analysis and succession pathway through the Great National training academy.
  • Analyse guest satisfaction data to identify trends and areas for improvement.
  • Manage department resource needs and rostering through Alkimii.


The ideal candidate:

  • Bachelor's degree in Hospitality Management, Business Administration or a related field.
  • Minimum of 3 years of progressive experience in front office operations is essential, ideally at supervisory or managerial level.
  • Previous experience with Hotsoft is advantageous.
  • Exceptional leadership and team-building skills, with the ability to inspire and motivate a diverse workforce.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Proven track record of driving guest satisfaction and operational efficiency.
  • Strong organisational and multitasking skills, with the ability to work effectively under pressure.
  • Flexibility to work varying shifts and weekends, as required.
  • Hands on approach, with can do attitude
  • Highly motivated and have great management & communication skills
  • Have a passion for their role within the Hotel and take pride their professional presentation
  • Have a mature and pleasant manner for dealing with customers and team members alike
  • Be capable of excellent upselling of all areas of the Hotel from the front office


What we can offer you:


  • Company funded educational programmes
  • Shape your career path with us Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
  • Advanced online training programs through our E-learning personal development platform
  • Access to GN Employee Assistance & Digital Wellbeing Program
  • Recruitment bonus through our GN refer a friend scheme
  • Excellent Employee Recognition Programme including employee of the month, long service awards, team recognition days and random treat days
  • Employee Social Events to celebrate our teams success together
  • Industry leading complimentary meals on duty and barista style coffee
  • Attractive 20% Employee discount on bar & restaurant food
  • Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
  • Save money and be healthy with our Bike to work scheme
  • Xmas savings club
  • On site parking
  • Uniform provided.


Great National South Court Hotel is an equal opportunities employer.

  • Specialist, Client Solutions, Front Office Solutions

    6 months ago

    Limerick, Ireland Northern Trust Corporation Full time

    Description Role/Department Front Office Solutions is a new strategic business for Northern Trust that provides a holistic digital and service offering for some of the most sophisticated institutional investors across the globe, including foundations, endowments, pension funds, corporations, insurance companies, central banks and sovereign...

  • Office Manager

    3 weeks ago

    Limerick, Ireland Red Chair Recruitment Full time

    We are presently recruiting for an Office Manager for our clients, a hardware supplies company based in Newcastlewest, Co. Limerick. As the Office/Accounts Manager, you will be responsible for overseeing the day-to-day administrative and financial operations of our store. This role requires a highly organized and detail-oriented individual with a strong...

  • Milano Front of House Support Team

    2 months ago

    Limerick, Ireland Milano Full time

    Front of House Support Team  Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.  Benefits:   • Free Food on shift • Plus Tips - You'll receive tips/Tronc* • 50% off food and drink when you’re not working • Wagestream gives you access to up to 40% of your earned wages before...

  • Milano Front of House Support Team

    4 weeks ago

    Limerick, Ireland Milano Full time

    Front of House Support Team  Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.  Benefits:   • Free Food on shift • Plus Tips - You'll receive tips/Tronc* • 50% off food and drink when you’re not working • Wellbeing Support for you and your family • Referral Bonus of  €450...

  • Retail Security Officer, Limerick

    6 months ago

    Limerick, Ireland Mitie Full time

    Variable shift patterns which will include Dayshifts, WeekendsShifts are 8-12 hours in durationFree replenished uniformWho is Mitie? Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our...

  • Wayleave Officer

    3 weeks ago

    Limerick, Ireland Circet Ireland & UK Full time

    We are Hiring!Circet are currently hiring for a Wayleave Officer to join their growing team.The Wayleave Officer will play a key role within the Telecoms Contract and will be responsible for obtaining consent and engaging with both home owners and landlords to agree Wayleaves in line with our agreed programme timescales.Key Duties:The Wayleave Coordinator...

  • Senior Duty Manager

    4 weeks ago

    Limerick, Ireland Great National South Court Hotel Full time

    Great National South Court Hotel in Raheen, Limerick has a fantastic opportunity for an experienced Senior Duty Manager to join their exceptional and expanding team and oversee the daily operations of a busy hotel in particular the food & beverage operations at senior level. Reporting to the Deputy General Manager, the ideal candidate will be responsible...

  • Branch Manager Insurance Sales Office

    1 month ago

    Limerick, Ireland FRS Recruitment Full time

    Key Responsibilities: Lead and manage the Sales Office to achieve targets Coach, develop, and support the sales team to exceed business goals Drive revenue growth in commercial and agri-business sectors Manage performance, identify development needs, and ensure compliance with company procedures What We're Looking For: Proven experience in sales and...

  • Health & Safety Officer

    2 weeks ago

    Limerick, Ireland Staffline Recruitment (ROI) Full time

    Staffline recruitment Ireland are recruiting for a leading concrete manufacturing company is looking for a proactive Health and Safety Officer to ensure safe, compliant operations. Reporting to the Health and Safety Manager, you will drive safety policies, risk assessments, and training, fostering a safety-first culture on-site. Key Responsibilities: Policy...

  • Service Assistant Manager

    2 months ago

    Limerick, Ireland Brook Foods Full time

    Job DescriptionWHAT WILL KEEP YOU BUSY:Manage the work of all the staff in the evenings and weekends  Deliver Staff Training Hold team meetings regularly to communicate targets, standards required and company and client informationWork with the General Manager's budgets; achieve and maintain H/S and food safety standards and the food cost following the...

  • Energy Engineer/Officer

    6 months ago

    Limerick, Ireland TEAM HORIZON Remote Work Freelance Full time

    Description Team Horizon is seeking a Energy Technical Services Officer for a role in Limerick. The main function is to progress Energy and carbon reduction through energy management teams and behavioural change programmes. Support, promote and actively participate in sustainable energy, decarbonisation, water and transport initiatives to create a more...

  • Risk Management

    1 month ago

    Limerick, Ireland Milford Care Centre Full time

    Milford Care Centre, Limerick Serving the people of the Mid-West Milford Care Centre is a Section 38 organisation, working in partnership with the HSE Mid-West, and provides a comprehensive range of Specialist Palliative Care Services and Services for Older People across Counties Clare, Limerick, and North Tipperary. WE ARE INVITING APPLICATIONS FOR THE...

  • Health & Safety Officer

    4 days ago

    Limerick, Ireland Priority Construction Ltd Full time

    Priority Construction are seeking a Health & Safety Officer to work nationwide.We know that our greatest asset is our people; we recruit people with the talent, passion, technical & people skills to help meet us meet our customers' needs. We offer exciting learning opportunities, competitive salary and a friendly, inclusive company culture.The successful...

  • Risk and Compliance Officer

    2 months ago

    Limerick, Ireland Wurth Ireland Full time

    Risk & Compliance OfficerWhat we are looking for?The Wurth Ireland team is seeking a highly organised, energetic person to join our Operations Team. If you are detail-oriented, eager to learn, and passionate about enhancing working practices and policies that's help our company maintain its No.1 Market Position whilst developing Higher Quality Assurance in a...

  • Warehouse Manager

    4 months ago

    Limerick, Ireland WestRock Full time

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence,...

  • Line Manager

    1 month ago

    Limerick, Ireland Tesco Ireland Full time

    About the role Tesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to...

  • Analyst, Middle Office Loans

    6 months ago

    Limerick, Ireland Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • Consultant, Middle Office Loans

    6 months ago

    Limerick, Ireland Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • BIM CAD Technician

    6 months ago

    Limerick, Ireland Sherlock Recruitment Full time

    Job Description Sherlock Recruitment are excited to be advertising for a new position as a BIM CAD Technician for our large engineering client based in Limerick. As a BIM/CAD technician, you have responsibility for delivering all 2D and 3D aspects of your assigned commercial projects. The role offers excellent long-term career possibilities and is a...

  • Credit Manager

    2 months ago

    Limerick, Ireland Sysco Ireland Full time

    As the leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day. We don't just deliver food and drink to our customers. We deliver new thinking, technology and talent to our industry. We deliver opportunities - to ourselves and to our...