UK Head of Operational Resilience

6 months ago


Dublin, Ireland Northern Trust Corporation Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role / Department

Operational Resilience is a key area of focus across Northern Trust – our ability to remain resilient is a top priority for our clients and regulators. Building on the work being done globally, we are creating a new role to oversee the implementation of operational resilience requirements across all UK Asset Servicing legal entities.

Reporting to the EMEA CAO, the UK Head of Operational Resilience will work with senior executives to ensure that we implement and maintain standards and that UK regulatory requirements are met. They will act as the interface with the Asset Servicing Resiliency Office, helping to ensure that the global framework is delivered locally. They will also play a role in UK legal entity governance and develop into a SME with both internal and external stakeholders.

Major Duties

Responsible for the coordination of legal entity Important Business Services (IBS) owners across all UK Asset Servicing legal entities. Role holder will be designated a UK Certificated Person responsible for overseeing the firm’s operational resiliency systems and controls on behalf of the Head of Branch / CEO for The Northern Trust Company London Branch, Northern Trust Global Services UK Branch, Northern Trust Investor Services Limited and Northern Trust Securities LLP. Member of the UK Operational Resilience and Outsourcing Committee (UK OROC) working group and, initially, a standing attendee of UK OROC. Maintains oversight, with the support of the Asset Servicing and Technology Resiliency Offices, of the Business Services Lifecycle in accordance with the Corporate Operational Resilience Policy and Standard for relevant UK legal entities. Duties include: Coordinating the identification/assessment of Business Services by legal entity; Coordinating the confirmation of IBS by legal entity; Coordinating value chain and independency analysis required to deliver each IBS, identifying resiliency vulnerabilities that could cause a breach of the IBS impact tolerance; Coordinating the process to define the impact tolerance for each IBS; and Coordinating business testing of the ability to remain within stated impact tolerance objectives in the event of a severe but plausible disruption to operations. Facilitates the approval of IBS and impact tolerances by the IBS owner and Head of Branch / CEO at legal entity level. Prepares and supports the facilitation of governance to enable senior management to steer the decision of relevant UK legal entities towards continuous strengthening of resilience by: Coordinating and producing baseline legal entity operational resiliency metrics with IBS owners, Asset Servicing & Technology Resiliency Offices and Risk partners, Producing legal entity reporting which enables prompt identification and escalation of material operational resilience issues at an aggregate legal entity level, and Coordinating aggregation and presentation of legal entity key risks and escalations to relevant stakeholders and governance forums. Maintains the self-assessment documentation for each legal entity (including overseeing the completion of specific sections by the different IBS owners / business functions). Engages with Heads of Branch / CEO and IBS owners to promote consistent setting of resiliency risk appetite by legal entities. Performs and documents assessments of risk acceptances and exceptions, and obtains approval from relevant senior executives and risk governance forums for any deviation from the requirements of operational resilience policies (i.e. when no manual workaround or contingency plan exists) on the basis that they are within legal entity / business unit risk appetite. Participates in lessons learned from internal and external events, consultations or regulatory changes that may require a reassessment of relevant UK legal entity resilience set-up. Supports and promotes a resiliency culture within relevant UK legal entities, including engaging in the development of training on operational resilience. Supports client engagement and due diligence requests in relation to UK Asset Servicing legal entity IBS.

Knowledge / Skills

Stakeholder management, with proven ability to direct virtual teams of senior stakeholders to successful outcomes Pragmatic, logical and rigorous approach Proven track-record in presenting to senior management with excellent written and oral presentation abilities Knowledge of operational resiliency including disaster/business recovery, business continuity management, 3rd party vendor/outsourcing, corporate risk policies and standards  Good understanding of risk management practices and how they apply in Financial Services organisations including the impact of regulation on operational resiliency matters Analytical skills, including the ability to present ideas clearly to others and to identify and escalate issues of concern to management, as appropriate Ability to drive to execution Self-motivated, curious and able to work autonomously

Experience Required

Extensive experience in risk, resiliency or operational control environments

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.



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