Deputy Manager

To form part of the Internal Management Team in an established Centre in Mountrath, Co. Laois. The role of the deputy manager is to work in partnership with the Centre Manager and the Residential Care Team to meet the needs of the children and young people who live in the Centre.

About Harmony Residential Care:

Harmony Residential Care Ltd is a regulated and approved provider of Children’s Residential Services established in Co. Laois.

Harmony Residential Care is contracted with Tusla to provide high levels of care and support to the most vulnerable Children in the State.

Each day at work is different; however, each day requires all of our team members to ensure the care, welfare, safety, and security of each Child. Promoting a positive lived care experience is essential for Children residing in Harmony Residential Care. Our team members, regardless of role, are responsible for ensuring that each Child’s individual care plan goals are fully supported so that each Child has opportunities to grow, develop, make mistakes, have positive experiences, learn new skills, and most importantly develop a sense of safety and security.

Hours of work 40 hours per week (9am to 5pm – Monday to Friday). Flexi time is also available once planned in line with the guidelines. The Deputy Manager may at times need to be flexible in working hours when the need arises. On call duties are a feature of this role meaning hours outside of the above noted hours will take place in line with the on-call rota.

About The Role

Principal Roles and Responsibilities

Policy and Procedures

• Adhere to all policy and procedures in the Organisation.

• Engage in policy and procedure reviews as part of your role within the policy review group.

• Assist the Centre Manager in implementing all policies and procedures and in carrying out tasks in line with procedures related to budgets, health and safety, team

  member supervision, training and appraisal, and the recruitment of social care team members as examples.

• Maintain a strong understanding of the Safety Statement and all associated Health and Safety Risk Assessments.

• Ensure the Health and Safety of young people, team members and visitors by ensuring thorough oversight on the premises. Report any concerns immediately to the Centre Manager and conduct health and safety risk management assessments.

• Maintain young person, employee, and business confidentiality at all times.

• Report any shortfalls to the Centre Manager or Senior Management Team.

Leadership

• Work individually and within the team to provide the necessary back up for all staff, to a standard commensurate with aims and objectives of the Centre.

• Responsibility for supervising social care team members/ social care leaders/ and relief social care workers.

• Assist the Centre Manager to ensure that the service provided is of highest possible quality within available resources.

• Ensure the upkeep of the Centre and that the Centre is a place of warmth and comfort for the young people and the team.

• Delegate key working duties to social care workers.

• Promote the ongoing professional development of team members.

• Delegate other duties where applicable to promote the growth and development of team members.

• Liaise with other agencies in a professional and positive manner.

• Support team members in your on-call roll.

• Act as chairperson at team meetings or other meetings when required.

• Ensure the procedures for handover are carried out by the team.

• Observe and maintain high levels of communication with the teams, individual colleagues, and young people. Ensure effective communication and planning with the team.

• To engage in any inspections taking place in the Centre

• Undertake other duties appertaining to the post as required by the Centre Manager.

• To review on a regular basis the job description for your post and agree to any changes.

• Be accountable to the Centre Manager for all areas of your duties and responsibilities.

Oversight and Governance

• Complete the effective evaluation of team members practice and performance and provide feedback.

• Engage in Significant Event Reviews to promote learning and highlight best practice.

• Deputise for the Centre Manager in all operational aspects concerning the running of the Centre.

• Assist with the evaluation and monitoring of the Centre.

• Engage in auditing of the Centre.

• Assess the preparation and presentation of reports and assessments.

Care of the Young People

• Ensure that all young people are enabled and encouraged to participate in all decisions affecting their lives.

• Assess and supervise the assessment of young people’s needs and ensure that an appropriate level of care is provided through sensitive care practices, designed to preserve individuality, and maximise independence.

• Case Management Responsibilities - work in partnership with keyworkers to ensure that care plans, aftercare plans, and the young person’s voice are central in placement planning.

• Ensure that the social, educational, occupational, recreational, medical, dietary, and religious needs of young people are met.

• To attend Child in Care Reviews and other meetings where applicable.

• To respond to any identified risk with regard to the risk management framework in place to reduce risk/ eliminate risk.

• To work with the Children in line with the identified Model of Care in Harmony Residential Care.

Professional Development

• To maintain effective self-care practices

• To engage in training appropriate to your role as provided by the Organisation.

• To undertake any additional training and development programmes the Centre may consider appropriate to enhance your contribution to the work.

• Be responsible for your own personal training and development plan, and to promote self-development amongst team members (take part in and provide supervision)

• To work with the Centre Manager to ensure the training needs of the team are met.

Safeguarding

• To perform all duties related to your role as a mandated person.

• To report any child protection and welfare concerns to Tusla immediately.

• To notify the DLP of any child protection and welfare concerns.

• To fulfill your duties as a Deputy Designated Liaison Person for the Centre.

• To ensure solid knowledge of the Organisation's Child Safeguarding Statement in regard to potential risks of harm and the risk management plan in response to the potential risks.

• To engage in risk management assessments for any identified safeguarding concern relating to young people in your care.

• Raise any issue that amounts to a protected disclosure in line with the relevant policy and procedures within the Organisation.

Skills Needed

About The Company

Our mission is to provide whatever supports are required to assist individuals in reaching their potential and becoming integrated into their community.

Company Culture

Harmony Residential Care’s team of fully qualified professionals work alongside individuals, their family, the HSE and any other clinical professionals with a legitimate interest in the individual’s progression and development.

Desired Criteria

Required Criteria

• BA in Applied Social Care Work or equivalent
• A minimum of three years’ experience in social care with children / young people.

Closing DateFriday 4th October, 2024