Data Centre Security Officer

4 months ago

Dublin, Ireland Securitas Full time

SUMMARY

Assists the Data Centre security team in the providing of security services and related operations to the Customer Data Centre's. Duties will include client service and problem resolution, service enhancement, and training. Major duty of the Security Officer will be in conducting patrols of the Data Centre to ensure the protection of Customer assets and property.

1. Under the direct cognizance of the Control Room Supervisor, conducts roving patrols of assigned interior and exterior areas of the data center. Included in the patrolling function is the maintenance of logs and records in accordance with the instructions contained in applicable datacenter Standard Operating Procedures.

2. Identifies security shortfalls via the organizational chain and offers suggestions for improving the security program.

3. Maintains documentation and follows standardized procedures.

4. Responds to critical events and alarms throughout the facility at the direction of the Control Room Supervisor.

ESSENTIAL FUNCTIONS :

· The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

· All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

· Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

· In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

· All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

COMPETENCIES (as demonstrated through experience, training, and/or testing ):

· Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.

· Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.

· Knowledge of security operations and procedures.

· Knowledge of supervisory practices and procedures.

· Capable of learning a variety of security and safety devices and controls and trains for promotion to Control Room Supervisor.

· Ability to track and maintain schedule assignments.

· Ability to maintain professional composure when dealing with unusual circumstances.

· Basic computer skills are required.

· Oral and written communications skills. Must be able to read, write, and understand English.

· Strong customer service and service delivery orientation.

· Ability to interact effectively at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:

· Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.

· Ability to handle multiple tasks concurrently.

· Handling and being exposed to sensitive and confidential information.

· May require regular use of vehicle and frequent travel in the performance of duties.

· Regular talking and hearing.

· Frequent lifting and/or moving up to 5 Kilos and occasional lifting and/or moving up to 12 Kilos.

· Conducting oral presentations and group meetings.

· Directing, motivating, training, coaching employees in a positive manner.

· Reading and analyzing reports and financial data, including related computer usage.

· Responding on an on-call basis to emergencies and incidents at all hours.

Security Officer Specification:

Good English Good written and attention to detail skills Good P.C. skills Must have excellent customer service skills and telephone manner Be fully flexible and available to work both days, nights, and weekends. Own Transport Desirable

Benefits

Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week Life Assurance equal to one year's basic pay as per ERO PSA Licence paid by Securitas Free Parkin First Aid FAR paid by Securitas Manual Handling paid by Securitas Safe Pass paid by Securitas Sick Pay Scheme = 4 weeks full pay per year Bereavement payments up to 3 full day’s pay Employer Contribution Pension Scheme from the day you join the Company SIPTU Representation Rights Excellent proven opportunities for fast career progression, training, and development opportunities Christmas Savings Scheme 24-hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in several areas. Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.) (HSF) Internal recognition schemes Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories) Group Scheme (Access to hundreds of discounts from well-known brands and retailers, as well as access to hundreds of high-quality online education courses from some of the world’s leading learning institutions.) Double time when worked plus 8 hours pay for all public holidays in Ireland Employee Refer a friend incentives and payment Substantial Maternity Leave top up payment

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