Store Manager

2 weeks ago


Dublin, Ireland Shaws Department Stores Full time

Shaws Department Stores have an exciting new vacancy for a Store Manager in their store in Dun Laoghaire.


Established over 150 years ago, Shaws has become a trusted, much loved brand and one of Ireland's leading department store retailers. An Irish family-owned business to this day, we enjoy a rich heritage that is steeped in tradition. Our goal is to provide quality products, unmatched service and expert knowledge for all our customers nationwide.


Job Purpose:


Reporting to the Head of Retail, the successful candidate will be responsible for the day to day operation of a busy modern department store. 

 

Key Responsibilities:

 

  • To champion the company's Vision, Mission and Values.
  • To manage all areas of the store operation.
  • To achieve the highest levels of Customer Service and to ensure that store standards, at all times, reflect the Shaws' brand.
  • To provide feedback to the Head of Retail regarding all day-to-day business.
  • To drive sales to full potential.
  • To highlight poor performing departments and to identify reasons for any declines in sales.
  • To deal with and resolve customer queries and complaints in accordance with the company's customer service policy.
  • To oversee the management of store rosters to ensure that costs are controlled and within budgets.
  • To actively participate in weekly management meetings bringing forward all issues, ideas, feedback, etc.
  • To devise training and development initiatives, including giving direction/guidance to supervisors and implementing staff training.
  • To communicate effectively, both within the store and with head office personnel, to ensure a two-way flow of information and that all requests for information are followed through within set deadlines.
  • To ensure the health, safety, and welfare of all persons (staff, customers, visitors, concessionaires, contractors, and members of the public) affected by the activities of the store.
  • To ensure that all of the company's policies and procedures are implemented in-store.


Skills & Experience Required:


  • Proven ability in managing a diverse retail offering within a fashion retail environment
  • Excellent organisation skills required with the ability to lead and motivate a team
  • Working knowledge of employment law, health & safety regulations and consumer law


If this sounds like your next career move then we would love to hear from you



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