API Integrations Specialist
Found in: Talent IE C2 - 2 weeks ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Bready* to make a change?
As an API Integrations Specialist, you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.
About this roll* (Responsibilities)
Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations. Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible. Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman. Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Specialists. Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product. Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.Do you have the right ingredients*? (Requirements)
2+ years experience in Customer/Technical Support or a closely related field Excellent verbal and written communication skills Proficient in system troubleshooting and analysis Passion for customer and vendor support Ability to work scheduled shifts including day, evening and weekendsSpecial Sauce* (Nice to Haves)
Experience working in the tech industry or for a SaaS company. Previous experience working with API’s and Integrations. A background in hospitality, ideally with experience in restaurant operations.Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at .
*Bread puns encouraged but not required
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact .
-
Senior Support Engineer
Found in: Talent IE C2 - 5 days ago
Dublin, Ireland OpenAI Full timeAbout the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical...
-
Microsoft Applications Support Specialist
Found in: Talent IE 2A C2 - 5 days ago
Dublin, Ireland The Panel Group Full timeMicrosoft Applications Support Specialist For this role, the ideal candidate will offer technical guidance throughout the design, creation, and implementation phases of software solutions rooted in the Microsoft O365 suite. Your responsibilities will include crafting solutions utilizing a range of Microsoft technologies, including Power Platform (Power Apps,...
-
Manager, Integrity Assurance
Found in: beBee S IE - 3 weeks ago
Dublin, Ireland Meta Full timeSummary: We are creating an operationally effective and highly efficient “service of common concern” for all Integrity, Security, Support, and Operations (ISSO) Governance, Risk, and Compliance (GRC) needs, ensuring Integrity, Security, Support, and Operations continue to meet global regulatory requirements and manage risk.Meta's ISSO GRC is the...
-
Senior Technical Production Manager- API
Found in: beBee jobs IE - 1 week ago
Dublin, Dublin City, Ireland Hovione Full timeJoin a Market Leader Hovione is an independent family owned international group of companies. From the beginning, we have set ourselves above and apart through our innovative technological and productive capabilities, reaching a top spot in the world market as an integrated Contract Development and Manufacturing Company dedicated to helping Pharmaceutical...
-
Senior Manager, Quality Operations, Global API
Found in: beBee S IE - 3 weeks ago
Dublin, Ireland Bristol Myers Squibb Full timeWorking with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...
-
Integration Client Facing Technical Support Developer
Found in: beBee jobs IE - 1 week ago
Dublin, Dublin City, Ireland IBM Full timeIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Analytical Method Development Specialist
2 weeks ago
Dublin, Ireland Cpl Healthcare Full timeSK biotek Ireland are seeking to recruit an Analytical Method Development Specialist experienced in analytical method development and specifically, chromatographic method development, on a permanent basis. This position is based at the R&D Centre in Swords, Co Dublin. The R&D Centre has co-located technical and operational expertise, including...
-
Analytical Method Development Specialist
Found in: beBee jobs IE - 6 days ago
Dublin, Dublin City, Ireland Cpl Full timeSK biotek Ireland are seeking to recruit an Analytical Method Development Specialist experienced in analytical method development and specifically, chromatographic method development, on a permanent basis. This position is based at the R&D Centre in Swords, Co Dublin. The R&D Centre has co-located technical and operational expertise, including analytical...
-
Business Integrity Manager
2 weeks ago
Dublin, Ireland Diageo Full timeBusiness Integrity Manager - FTC page is loaded Business Integrity Manager - FTC Apply locations Dublin, Republic of Ireland Belfast, Northern Ireland time type Full time posted on Posted Yesterday job requisition id JR1095049 Job Description : Business Integrity Manager - FTC Diageo Ireland is the leading premium drinks business and one of the...
-
Analytical Method Development Specialist
Found in: beBee S IE - 3 weeks ago
Dublin, Ireland Cpl Full timeSK biotek Ireland are seeking to recruit an Analytical Method Development Specialist experienced in analytical method development and specifically, chromatographic method development, on a permanent basis. This position is based at the R&D Centre in Swords, Co Dublin. The R&D Centre has co-located technical and operational expertise, including analytical...
-
Analytical Method Development Specialist
Found in: beBee S IE - 2 weeks ago
Dublin, Ireland Cpl Full timeSK biotek Ireland are seeking to recruit an Analytical Method Development Specialist experienced in analytical method development and specifically, chromatographic method development, on a permanent basis. This position is based at the R&D Centre in Swords, Co Dublin. The R&D Centre has co-located technical and operational expertise, including analytical...
-
BIM Technology Specialist, DC Design Engineering
Found in: Talent IE C2 - 2 weeks ago
Dublin, Ireland Amazon Development Centre Ireland Limited Full timeYou will be a part of the global BIM technology team responsible for implementing, managing, and adopting new BIM technologies and systems to support the design, construction, and operation of Amazon-owned data center facilities.You will be responsible for administering and implementing new BIM systems. You will oversee the day-to-day operations of such...
-
Platform Enablement Specialist
Found in: Talent IE C2 - 2 weeks ago
Dublin, Ireland Autodesk Full timeJob Requisition ID # 24WD76665 Customer Success is looking for a Platform-Cloud Support Enablement Specialist to join our fast-growing, dynamic team and deliver training for the explosive growth of our multi-faceted Global Support Team. You will design and deliver support enablement program and content across the organization to help our support...
-
Payroll Specialist
Found in: beBee S IE - 5 days ago
Dublin, Ireland Walters People Full timePayroll Specialist - 18 month contract - Dublin Service Role: Payroll Specialist Location: Dublin City Centre Duration: 18-month contract Hybrid: 2/3 days from home We are currently hiring a Payroll Specialist for our client in the transport sector based in Dublin city centre. Role description Reporting to the Central Finance Manager and working...
-
Customer Experience Specialist
Found in: Talent IE C2 - 2 weeks ago
Dublin, Ireland Trulioo Full timePosition Summary: Reporting to the Senior Manager of Service Delivery, we are looking for a Customer Experience Specialist to join the Customer Success department. This is a customer-driven role where you will collaborate with Trulioo Revenue teams and customers, working with a diverse set of subject matter experts as well as leading and...
-
Payroll Specialist
Found in: beBee jobs IE - 6 days ago
Dublin, Dublin City, Ireland Walters People Full timePayroll Specialist - 18 month contract - DublinService Role: Payroll Specialist Location: Dublin City Centre Duration: 18-month contract Hybrid: 2/3 days from homeWe are currently hiring a Payroll Specialist for our client in the transport sector based in Dublin city centre.Role description Reporting to the Central Finance Manager and working closely with HR...
-
Enterprise Account Support Specialist
Found in: Talent IE C2 - 2 weeks ago
Dublin, Ireland Expedia Group Full timeEnterprise Account Support Specialist Do you want to be in a high pace, high energy workplace bent on revolutionizing the industry? Are you looking for a new challenge in an exciting environment that offers the agility of a start-up but with the resources of a multinational? We make it easy to find and book the perfect vacation rental for any getaway, often...
-
Accounts Receivable Specialist
2 weeks ago
Dublin, Ireland Cpl Healthcare Full timeAccounts Receivable Specialist · Citywest, Parking on-site. · Salary 35K – 40K · Annual leave is 22 days PA ·4 days onsite and one remote per week. The Accounts Receivable Specialist will be responsible for day-to-day financial transactions. They will be part of a collaborative team and must be able to organize their daily tasks to strict deadlines. ...
-
Tech Lead
Found in: Talent IE 2A C2 - 5 days ago
Dublin, Ireland REALTIME recruitment Full timeTECH LEAD ROLE One of my clients is a company that helps large organizations sustain or extend their advantage through new innovations. They are looking for a Tech Lead with a view to progressing to a manager role in the future. Start-up environment working on a Fintech Application and the ideal candidate will be 100% responsible for the tech. You need to...
-
Payroll Specialist
2 weeks ago
Dublin, Ireland Phoenix Recruitment Limited Full timePhoenix Search has partnered with an expanding enterprise in search of a meticulous and seasoned Payroll Specialist to integrate into their finance division. This individual will oversee global payroll functions and collaborate closely with our external payroll associates. As a pivotal member, the Payroll Specialist will uphold precision and timeliness in...