Junior Workshop Controller

Junior Workshop Controller & Service Advisor

Location: Wexford Car Centre

Wexford Car Centre is seeking a Junior Workshop Controller & Service Advisor to join our dynamic team of service and aftersales professionals. This hybrid role offers an excellent opportunity for someone eager to build a rewarding career in a supportive environment with opportunities for growth and industry training.

What We Offer:

• Company pension scheme.
• Discounted gym membership.
• Comprehensive training and development to enhance your skills and support your career progression.

Key Responsibilities:

• Coordinate with technicians and service team members to optimise workflow and productivity in the workshop.
• Provide outstanding customer service, acting as the primary point of contact for customers and keeping them informed throughout the service process.
• Manage service bookings, schedule appointments, and organise workshop diaries efficiently.
• Maintain and organise tools and special equipment to ensure availability and proper functionality.
• Keep the workshop clean, organised, and operating to dealership standards.
• Monitor and assist in preparing vehicles for handover to customers, ensuring all quality checks are completed.
• Test drive vehicles, where necessary, to ensure repairs or services meet quality standards.
• Organise waste disposal, including oil, filters, and brake fluid collection, in compliance with regulations.
• Support workflow for vehicle preparation, including car sales vehicles.
• Promote high levels of Customer Satisfaction Index (CSI) through clear communication and exceptional service delivery.

Candidate Requirements:

• Full, clean driver's license.
• Strong organisational and communication skills.
• Positive attitude, enthusiasm, and ability to work under pressure.
• Strong attention to detail and commitment to high standards.
• Ability to work collaboratively in a team environment.
• Basic mechanical knowledge is a plus but not essential.

If you're motivated and ready to take the next step in your career-with great benefits and significant growth potential-apply with your CV today