Senior Restaurant Manager Oliver Dunne Restaurants

5 months ago

Dublin, Ireland Oliver Dunne Restaurants Full time

Restaurant Manager:


Why work with us and what makes us different?


           Excellent pay and personalised packages for the right person

           Our company is proactive in promoting a work-life balance

           Wonderful opportunities for professional progression

           Exciting staff perks

           We love learning new things and are always happy to learn from great people

           Excellent staff discounts

           Extensive training

           We recognise that each person has needs inside and outside their jobs and we aim to be flexible in helping you achieve work and home responsibilities

           You have our attention We have a senior management team dedicated to assisting you in providing you with anything necessary to do the job

           Being a company with great personnel resources, we can always help at times when staffing the restaurant is an issue

 

What we need our Restaurant Managers to do:

      Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that the company has in place.

      Create a positive team atmosphere among Team Members.

      Provide feedback, training and preservice briefings to the Team regularly.

      Set a high standard for appropriate team behaviour on shift and treats all Team Members fairly and with respect.

      Work with food and beverage staff to ensure proper food presentation and proper food-handling procedures.

      Handle guest complaints in restaurants and ensure issues are resolved on the spot.

      Schedule weekly food and beverage service staff meetings to ensure correct staff understand the policies and obtain feedback from staff members.

      Keep in line with wage budgets, oversee timepoint management with HR.

      Cash and Credit Cards balance against daily sales all deposits, invoices and daily sales are recorded as per company procedures.

      Be capable of handling irate customers with a friendly/calm attitude.

      Be flexible in dealing with changes/problems (e.g., being short staffed).

      Delegate and follow-up any issues effectively.

      Seek, listen and respond to Guest feedback as per company policy.

      Don't not blame others; take accountability for problems.

      Effectively identify restaurant problems through itemised sales reports and can come up with ideas & execute them to resolve the issue.

      Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.

      Proficiency in Point of sale (POS) software.

      Work closely with Sales and Marketing teams.

 

Key Attributes of our Restaurant Managers:

 

      Must be able to work all shifts including, late finishes, weekends, and holidays.

      Be able to lead a team and have excellent organisation skills.

      Requires fluency in the English language.

      Have a great knowledge and passion for F&B.

      Must be a team player and have a "can do" attitude.

      Ability to handle pressure and busy periods.

      Be clean, punctual, professional in your work and appearance.

      Most importantly - MUST HAVE A LOVE FOR HOSPITALITY

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