Retail Store Manager

Retail Store Manager - Drogheda

As a confident and charismatic leader, you will really have a passion for retail and the knowledge and experience necessary to drive sales, profitability and develop your team into the next stage of their career. You will be able to plan, prioritise and manage finances and people, and what will set you apart is your attitude, mindset and leadership skills. We expect you to take huge pride in what you do, and you'll make sure that the shop floor looks amazing, and all of the stock is merchandised in the correct place looking its best. Your desire to do the right thing for your team and your customers, while shaping a meaningful career for yourself will give you a meaningful career at Choice.

Leading by example, you'll role model the Choice way of doing things. Highly present and hands-on, you will make sure that every team member understands the importance of sales and the part they can play in making the store successful. Every week you'll build customer loyalty, and high operational standards.

Choice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers we have expanded and developed over that time, and now employ over 300 people in our stores, head office and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, we always give our customers more choice and more value.

We don't expect you to know everything about Choice. This is why we train you at our training academy and develop our Store Managers to build the knowledge, confidence and skills they need to be the best and give our customers exceptional service every time they visit our Stores. However, you will need enthusiasm for customer service, good leadership skills, the motivation to learn and a real passion for helping people and going that extra mile.

Key Responsibilities:

        Provide Training and development to all members of your team within the stores

        Actively manage employee performance and probation reviews through the relevant procedures

        Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team

        Lead by example and be a role model, always display exemplary leadership behaviour

        Deliver an exceptional customer focused store experience by leading the team to a customer focused approach

        Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand

        Organise workflow, ensuring the team understand their roster, duties and delegated tasks

        Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards

        Monitoring employee productivity and providing constructive feedback and coaching

        Flexibility, willing to take on additional tasks and assist in the execution of new projects

        Maintain a professional positive 'can do' attitude at all times

        Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations

        Ability to learn a variety of job descriptions

        Professionally deal with any complaints/requests from customers to maintain the Company's reputation

        Oversee in store promotional/seasonal displays

        Maintain strict levels of confidentiality with regards the business and its employees

        Follow and implement all Company Policies and Procedures to help drive the business

        Follow and carryout Store Cash Management and back office processes

        Ensure store Security and Health & Safety procedures are followed and implemented at all times

        Any other duties that may be assigned to you by your Manager

Experience & Qualifications:

        At least 1 years retail management experience in a fast-paced environment

. Big Box retail experience preferred

        Experience of managing a large team

        Excellent people skills

        Excellent store standards

        Can foster excellent working relationships with many different people across different functions and locations

        Ability to work on own initiative and as part of a team

        Strong Leadership skills

        Evidence of building and nurturing a team

        Amazing attention to detail and a keen eye for merchandising 

Other:

        This is a full-time 40 hours per week permanent role

        Working any 5 out of 7 days including early, late and weekend shifts

        Competitive salary

        Cycle to work scheme

        Staff discount

        Employee Assistance Programme

        Education opportunities

        Ongoing training

        20 days annual leave