Area Manager

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our mission –  we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Are you ready to join the Fearless?

To stay ambitious, we need an Area Manager for our Sports Division who will embrace our heritage as we look to elevate our future. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business. Our people are passionate about the business and their area of expertise – whether that’s visual merchandising or sportswear analytics.

The opportunity.

As a Frasers Group Area Manager, you will be directing part of Sports fast-growing retailer. Our Sports division is led by the Sports Direct brand. Reporting to the Regional Manager, you will oversee up to 20 cross-fascia stores within the Frasers Group Sports division.  We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business. You achieve this by having a strong commercial awareness to coach, support and progress Store Manager engagement, providing inspirational leadership on how to surpass the company objectives.  You will operate as a business manager for your area, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.

The responsibility.

1.       Operations

• Oversee store operations and ensure stores deliver to expectation on all KPI’s
• Coach and advise store teams with planning workload effectively
• Use visit checklists to observe store performance and hold managers accountable for under performance, providing support and feedback for improvements
• Use business communication tools to oversee completion of tasks and ensure your team understand all key functions
• Challenging and communicating improvements to store operations

2.       Controls

• Oversee wages and use reports to coach and advise teams to ensure wage controls are met on a weekly basis, ensuring store teams resolve any issues quickly and effectively
• Oversee compliance with processing of payroll and exceptions, ensuring stores resolve issues and problem-solve effectively
• Drive excellent performance on wage controls through detailed analysis and floor-based observations
• Coach store teams to work within time frames set by the business and guide them with realistic expectations
• Be organised and structured in own work, oversee store management daily structure and influence change

3.       Sales

• Understand business and customer expectation and ensure this is executed at store level
• Observe service through store visits and use knowledge to coach managers on how to improve
• Understand product features and benefits and coach store management on how to deliver a broad understanding to teams
• Drive KPI targets and motivate store teams to deliver results
• Analyse data and communicate with teams for improvement
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Coach and guide store teams on how to interpret merchandising guidelines to the sales floor and strong commerciality and efficiency

4.       Development

• Identify internal and external talent and use development opportunities and performance management processes to drive exceptional performance
• Be self-driven in own personal development
• Plan for development and create clear succession plans for each store to encourage next generation and support business growth
• Create an environment that encourages and rewards performance fairly and equitably
• Plan for new stores, identify key players and movement of the team
• Use knowledge of The Frasers Group structure, elevation strategy and initiatives to drive success in your region
• Project manage new store openings and closures

5.       Leadership and Management

• Inspire the workforce and act as a role model to others
• Develop, coach and motive your team of Store Managers to achieve success, holding them accountable where appropriate
• Take responsibility of your area and be accountable for any outcomes
• Develop relationships with teams by way of regular visits, conference calls and day to day communications
• Supporting your Regional Manager and contributing to the success of your region

The Requirements.

• Minimum 3 years of experience at a senior leadership position, in-store or regional
• Vast knowledge and passion of Retail including building brand relationships
• A background that will not only prove you know how to increase sales and profits, control costs and stock loss, but also that you’ve managed senior managers
• Proven track record of internal progression and development
• Must be able to work well under pressure and to strict deadlines
• Able to work a flexible schedule based on the company needs
• Driving Licence

The privilege.

An opportunity like this at Frasers Group is for the fearless.

The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:                                                                                

• Think without limits, think, think fast, think fearlessly
  You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.
   
• Own it, own the basics, own your role, own the result
  You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.
   
• Be relevant to people, partners, and planet.
  You will understand the importance of culture and be tuned into current trends and styles, you will challenge yourself and those around you to deliver the absolute best for our consumers.
   
• Be commercial and customer-focused.
  You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.

What's in it for you?

• Monthly & Quarterly Commercial Bonuses
• Company pension scheme
• 10% group discount for Health Insurance policy
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• Group Wide 20% Discount across all Frasers Group brands
• Holiday pay
• 40% Uniform discount