Head Barista
6 days ago
Key responsibilities
and accountabilities Food Service•Prepare and serve all beverages in a timely manner and to the Gather & Gather standard.•To prepare service counters as required for service in line with Gather & Gather standards and to ensure the availability of product during all service periods.•To ensure that service counters and dining areas display appropriate merchandising under the guidance of the General Manager/ Chef Manager and ensure that all products are correctly priced, labeled and in date.•Serve all food and beverages to the highest standard and in line with the Gather & Gather style using the correct tools and presentation techniques.•Assist in the preparation of tables and to ensure all cutlery and glassware is polished.•To assist with any food preparation in kitchen to the Gather & Gather standard as required.•Keep the service areas clean, tidy and presentable in line with the Gather & Gather standards.•Clean and wash up equipment, kitchen and service areas as necessary to comply with cleaning schedules.•
Customer Service
Attend to customer needs in a polite and helpful manner providing assistance where necessary in line with the Gather & Gather style.•Provide information to customers about the food in a knowledgeable and informed manner.•Work with all colleagues in a polite and helpful way to ensure excellent customer service.•To accurately and efficiently handle all transactions and to assist with cashing up procedures in line with Gather & Gather standards.•
Health & Safety
•To understand and comply with Gather & Gather and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards and to work in a safe and tidy manner at all times.•Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.•Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the General Manager.
Occasional Responsibilities
•Assist in stock take as directed.•To attend training courses and attend Gather & Gather meetings when necessary.
This job description and person specification is a guideline only and not exhaustive. You may be asked to perform other duties which are not detailed but are in line with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
What's in it for you?
Working with Gather & Gather has its perks People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content.
Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Cycle to work scheme-
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