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Jo Malone London, Sales Consultant

2 months ago

Dublin, Ireland Brown Thomas Full time

GET TO KNOW US

Jo Malone London in Brown Thomas Dundrum are currently looking for Sales Person to join their team on a permanent basis.

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key.In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts.Creativity in our day to day, where you will help bottle some of our customers most precious memories.

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals.Other responsibilities include, but not limited to, maintaining the store environment, operations and housekeeping duties. The Stylist will understand their individual sales and service goals.

KNOW THE ROLE

Deliver exceptional customer serviceMaximise sales performance and productivityBuild collaborative relationships with your colleaguesLead and coach the sales team to deliver brand expectations for on counter services & e-learning engagement.Awareness of stock and inventoryMaintain high VM standards and work environmentTo be aware of competitor activity and to drive an omni-channel approachAdhere to Brand grooming guidelinesMaintain the high standard of housekeeping.

KNOW WHAT WE’RE LOOKING FOR

The Ideal Candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude.Will have a passion for service and storytelling whilst being adaptable and versatile.Will be gracious, intelligent, smart, and have a groomed, clean and crisp image.The ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentApplicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.