Trade Desk Representative

5 months ago


Dublin, Ireland Interactive Brokers Full time

Responsibilities

:Investigation of client inquiries encompassing a broad array of themes, including margin analysis, position liquidations, trade cancellation requests, order trigger conditions, products and global exchanges, order status and execution inquiriesResolve routine and complex client inquiries, concerns, and complaints thoroughly and expeditiously via telephone, tickets, and chats, utilizing sound judgment and emphasizing courtesy.Familiarize with various proprietary platforms, including trading systems and administrative portals, to educate clients to align with our self-service and highly automated business model.Assist and support the Quality Assurance Department with complaint resolution.Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance and other service groups worldwide.Analyse existing systems and procedures to recommend and assist in implementing enhancements while contributing to the development of client service systems, policies and procedures

Qualifications & Experience

University degree (NFQ level 7) in finance, economics or a related fieldMinimum two years of financial industry experienceIn-depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and regulationsExcellent product knowledge: Equities, Options, Futures, Options on Futures, Fixed income, Mutual Funds, FX, CFDsStrong PC technologies proficiency: Advanced Excel, Office Suite, EmailTrouble-shooter with a critical thinking mindset, passionate about technology and financial marketsSelf-starter, able to handle stress, with the ability to work independently as well as part of a teamFluent in English with strong verbal and written communication skillsFluency in either German is required
FINRA SIE and Series 7 or interest in obtaining the certification

All of our roles are hybrid - Our office is based next to the 3 Arena - D01H7V7

#LI-RB1



  • Dublin, Ireland Osborne Recruitment Full time

    Trade Counter Representative Our client, who are distribution partners for hardware retail, engineering and industrial consumables suppliers in Ireland are now seeking a Trade Counter Representative to join their team & work onsite at their premises in Dublin 22. This is a permanent position & a great opportunity for you to continue to grow within the...

  • Head of Desk

    2 months ago


    Dublin, Ireland Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Head of Desk  Location: Ebury Dublin - Office based Our Head of Desk (HoD) are the captains of our...


  • Dublin, Ireland ESB Full time

    We are currently seeking to recruit a Fuel Contracts Negotiator. The Fuel Contracts Negotiator report into the Forward Trading Desk Head. The Forward Trading Team consists of the Forward Trading Desk Head, 5 traders, 1 Originator and the Fuel Contract Negotiator. The desk is actively involved in wholesale energy trading in the UK, European and Irish...


  • Dublin 1, Ireland Semrush Full time

    Hi there!We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our role Senior Deal Desk Specialist for those who are goal and success-oriented.Tasks in the roleManage the end-to-end deal process, from opportunity creation to deal closure.Work with...


  • Dublin 1, Ireland Semrush Full time

    Hi there!We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our role Senior Deal Desk Specialist for those who are goal and success-oriented.Tasks in the roleManage the end-to-end deal process, from opportunity creation to deal closure.Work with...


  • Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview Global Treasury & Financial...

  • Trading Manager

    3 weeks ago


    Dublin, Ireland Musgrave Limited - Group Full time

    Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market...


  • Dublin, Ireland Enfusion Full time

    Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment...


  • Dublin, Ireland AXA Group Full time

    We are recruiting for a new position of Lead Trading Underwriter (Construction) for our AXA Ireland business. Reporting to Mick Brennan, Head of Commercial Trading , this key role involves supporting the implementation of underwriting standards at AXA Ireland, aligning with our stated risk appetite. As the trading lead for the Construction Sector...

  • Sales Representative

    3 weeks ago


    Dublin, Ireland ICDS Group Full time

    Sales Representative / Business Development role Dublin / Leinster (hybrid working) €Neg DOE, plus uncapped Commission, fully expensed transport, phone, laptop etc Introduction: ICDS Constructors Ltd are one of the larger Recruitment Agencies and Trades/Labour Suppliers in Ireland, also with operations in other countries such as UK, Holland, Germany and...

  • Trade Sales Assistant

    4 months ago


    Dublin, Ireland Grafton Group plc Full time

    Trade Sales Assistant -Building Materials - Navan, Co. Meath Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition,...


  • Dublin, Ireland PE Global Full time

    PE Global are partnered with a leading power generation organisation to recruit a Site Set-up representative to join the team. This is a full time, permanent role, based in Dublin. Job Details Due to the significant expansion of the renewables portfolio, this organisation is looking to appoint a Renewables Site Mobilisation Representative within Renewables...


  • Dublin, Ireland ESB Full time

    Position Description ESB Trading is a section of the Generation and Trading division of ESB and trades the output from the ESB portfolio in GB and Ireland through various trading strategies and time horizons. ESB Prompt Trading desks operate across all short-term Power and Gas Markets in to optimise ESB positions in these markets and to maximise value from...


  • Dublin, Ireland Wurth Ireland Full time

    Join our Wurth Community as a Shop Sales Representative!The Wurth Group is a leading provider of industrial consumable products, with over 400 companies and a global workforce of 83,000 people. Our commitment to high-quality products, innovation and excellent customer service has earned us an enviable reputation and continued growth. Wurth Ireland has been...

  • Trade Sales Advisor

    3 months ago


    Dublin, Ireland Grafton Group plc Full time

    Trade Sales Advisor - Stillorgan, Co. Dublin Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through...

  • Trade Sales Advisor

    3 months ago


    Dublin, Ireland Grafton Group plc Full time

    Trade Sales Advisor - Sandyford, Dublin 18 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through...


  • Dublin, Ireland Mars Full time

    JOB DESCRIPTION Job Description: Veterinary Sales Representative – Royal Canin Dublin The Veterinary Sales Representative will drive growth in the Royal Canin Veterinary business by achieving strategic goals through driving nutritional recommendation , and identifying opportunities which develop new business and increase points of distribution...


  • Dublin, Ireland ServiceNow Full time

    Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales...


  • Dublin, Ireland ServiceNow Full time

    Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales...


  • Dublin, Ireland ServiceNow Full time

    Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales...