Field IT Engineer

3 months ago

Dublin, Ireland Ticketline Unlimited Company Full time

THE JOB

The Field IT Engineer will focus their day to day by providing support to our clients and the wider Ticketmaster and Livenation business either remotely or in person. Supporting a wide range of products, peripherals and Ticketmaster proprietary software you will need to be technically focused and customer-centric.

Outside of the day to day norm The Technical Support Specialist will often work in the pressurised but enjoyable environment of festivals and outdoor events installing a wide range of hardware and software solutions that provides fans with a seamless and enjoyable experience attending Live events.

WHAT YOU WILL BE DOING

Installation and support of Ticketmaster proprietary software and hardware e.g. Ticket printers, Handheld Devices and Point of Sale Installation of software, firmware to ensure devices are up to date Installing and supporting network devices including Wireless Access Points, Switches, Bridges etc Upgrading and replacing hardware and software as and when required Configuring and testing of the above said hardware and software Diagnosing and remediation of issues and problems both remotely and on-site Raising incidents and updating incident management software Tracking Assets and updating asset management software Minimise incidents and service distribution by providing proactive support and maintenance Coordinating and liaising with clients prior to attendance and installations Working with third party providers and contractors often in a lead capacity Provide on-site end user training and demonstration of Ticketmaster products Updating and maintaining technical and operational documentation Communicating and collaborating with multiple teams and clients Following best practices and procedures ensuring standards are maintained Maintain an understanding of all TM and LN products usage and functionality

WHAT YOU NEED TO KNOW

2+ years of technology industry experience. Experience with ticketing and/or retail systems preferred. knowledge of Microsoft, Apple, and mobile device applications. Experience with both wired and wireless networking technologies and products Experience in understanding work plans, reporting status of tasks, determining event specific needs, and the ability to work with various internal and external teams

YOU

Strong aptitude for understanding concepts and methodologies, both technical and non-technical Strong interpersonal and communication skills – ability to influence Candidate must be detail oriented and organised Ability to travel required May be required to work nights, weekends, or holidays Must have valid clean driving licence Candidate must be dynamic to meet the needs of an ever-changing live entertainment environment

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Onsite

  • IT Field Engineer

    6 months ago

    Dublin, Ireland Ergo Full time

    Job Title: IT Field Engineer - Dublin Contract/ Permanent: Permanent or Contract Location: Dublin city Overview: Ergo is the largest privately-owned IT services provider in Ireland, headquartered in Dublin, with offices in Cork and Limerick as well as the UK and US. You will be joining an innovative company made up of over 500 passionate...

  • IT Field Engineer

    2 weeks ago

    Dublin, Ireland Beauparc Group Full time

    Who Are We? At Panda, Ireland's largest Waste Management business, we invite you to join our Team and experience a career that champions environmental excellence while harmonising tradition and innovation. Be part of a team that values strong connections and supports one another. At Panda, we are committed to leading the way in waste management and recycling...

  • Field Service Engineer

    3 weeks ago

    Dublin, Ireland BMS Recruitment Full time

    Field Service Engineer Opportunity to join one of the nations leading construction supplies companies, and step into a?Field Service Engineer?role that gives you the opportunity to work on innovative projects from start to finish and grow your career! Company: Founded over 50 years ago, our client began as a?rooflight?supplier providing stock, support and...

  • Field Service Engineer

    2 weeks ago

    Dublin, Ireland FRS Recruitment Full time

    Currently recruiting a skilled and dedicated Field Service Engineer. This role will focus on delivering technical support, maintenance, and repair services for combustion products, including oil and gas burners. The successful candidate will work closely with customers to resolve technical issues, conduct installations, and ensure our products operate to the...

  • Field Service Engineer

    2 weeks ago

    Dublin, Ireland FRS Recruitment Full time

    Currently recruiting a skilled and dedicated Field Service Engineer. This role will focus on delivering technical support, maintenance, and repair services for combustion products, including oil and gas burners. The successful candidate will work closely with customers to resolve technical issues, conduct installations, and ensure our products operate to the...

  • Field Service Engineer

    2 weeks ago

    Dublin, Ireland Adecco UK Limited Full time

    ?????? ????????????????????????????????: ?????????????????????? ?????? ?????? ?????????????? ???? ?????????????? ?????????????? ?????? ?????????????? ?????????????????????????? ???? ?????? ?????????? ??????????????????, ?????? ?????? ???????????????????? ????; * Responding to un-scheduled calls/orders. * Completion of scheduled maintenance work. *...

  • Field Service Engineer

    4 weeks ago

    Dublin, Ireland Collins McNicholas Full time

    Join our client, a leading multinational manufacturer of compressors and vacuums, as a Field Service Engineer. We are looking to speak with mechanically minded individuals ideally with Vacuum/HVAC/ Refrigeration experience. This flexible, field-based role involves maintaining and repairing air compressors and related equipment on customer sites predominantly...

  • Field Service Engineer

    7 days ago

    Dublin, Ireland B. Braun Medical Ltd Full time

    B. Braun is one of the world's leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies. The company employs over 68,000 people in 64 countries. B. Braun is active in 18 therapy fields and applications with a focus on hospitals, medical practices, pharmacies, nursing, emergency services and at-home care. B. Braun is celebrating...

  • Field Service Engineer

    2 days ago

    Dublin, Ireland B. Braun Medical Ltd Full time

    B. Braun is one of the world's leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies. The company employs over 68,000 people in 64 countries. B. Braun is active in 18 therapy fields and applications with a focus on hospitals, medical practices, pharmacies, nursing, emergency services and at-home care. B. Braun is celebrating...

  • Field Service Engineer

    6 months ago

    Dublin, Ireland Revvity Full time

    Our Customer Service team is responsible for maintaining a high standard, professional, customer support service. In this role, the Field Service Engineer will act as the face for the company, making sure our customer needs are met with high quality. This role is primarily supporting customers across Ireland, andidates based in the greater Dublin area will...

  • Data Center Regional Mechanical Engineer

    5 months ago

    Dublin, Ireland Amazon Development Centre Ireland Limited Full time

    As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:•Perform design and equipment...

  • Data Center Regional Electrical Engineer

    6 months ago

    Dublin, Ireland Amazon Development Centre Ireland Limited Full time

    As an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:•Perform design and equipment...

  • Field Service Engineer

    1 month ago

    Dublin, Ireland Cuco Coffee Full time

    Attention: All applicants must be insanely passionate about (i) Coffee and (ii) Customer Service.if thats you, please keep reading?? Cuco Coffee operate in the Office Coffee Service (OCS) industry throughout the greater Dublin area. We bring barista quality coffee to the workplace perking up Dublins offices one customer at a time. We are expanding our field...

  • Field Service Engineer

    1 month ago

    Dublin, Ireland McSport Full time

    McSport is Irelands leading and most successful independent online supplier of sport and fitness equipment. We are a 100% Irish-owned, second-generation family business. With a team of over 70 industry experts, we are committed to supplying our customers with the highest standard of product, care, and service. We are looking for an experienced hands-on...

  • Field Engineer

    2 months ago

    Dublin, Ireland Canon Full time

    Field Engineer - Limerick/Tipperary/Offaly/Laois Canon Ireland are looking for a Field Engineer to join our Production Print team to service customers based in Limerick/Tipperary/Offaly/Laoisareas. This role relates to the provision of field service and support to Inkjet/Toner production - print devices and customers. You will be apart of an...

  • EPOS Engineer

    1 month ago

    Dublin, Ireland Field Solutions Group Full time

    EPOS EngineerWe are looking for an experienced Mobile EPOS Engineer for a leading technology manufacturer organisation. This company a growing and forward-thinking service provider.Key Responsibilities: * Service, maintenance and networking of EPOS equipment * This role will be working on a diverse range of technology to a wide variety of clients. This...

  • Break-Fix/ Field Engineer

    4 weeks ago

    Dublin, Ireland Evad Technology Group Full time

    Break-Fix/ Field Engineer: You will play a critical role in maintaining and supporting the technology infrastructure of our clients, within agreed SLA response times and by a combination of on-site support and occasionally office based.The service provided by the break-Fix / Field engineer may include repairs, maintenance, upgrades or system installations...

  • Field Service Engineer 3

    6 months ago

    Dublin, Ireland Lam Research Full time

    Job Responsibilities Technical Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services Troubleshoot equipment problems and conduct diagnostic procedures to isolate...

  • Field Service Engineer

    15 hours ago

    Dublin, Ireland Leidos Full time

    Description The Field Service Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install,...

  • Field Service Engineer

    41 minutes ago

    Dublin, Ireland Leidos Full time

    Description The Field Service Engineer must be a self-starter who is team oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installed systems at assigned airports, as determined by Leidos needs. Will install,...