Client Service Manager- North Dublin

3 months ago


Dublin, Ireland Comfort Keepers Homecare Ireland Full time

*Community based role*



*Driving licence and access to a car essential as this role requires travel*


The Company:


Every person has an inner spark. It is something age and illness cannot take away. At Comfort Keepers, we go beyond daily care needs to nurture those unique qualities and bring about a sense of hope, connectedness, purpose, and most importantly, joy. From 1 hour of care per week to 24/7 complex care, Comfort Keepers' clinically led team have your care needs covered


 


The Role:


As a Client Services Manager, you will be responsible for conducting assessments in our clients' homes and creating care plans to support their needs and ensure the safe, effective and continued excellence provision of care to all Comfort Keepers service users.


 


What we can offer you


  • Competitive Salary - €35k+
  • Work/Life Balance
  • Mon - Fri 8:30 - 5:00pm
  • Fuel Card
  • Mobile Phone
  • Career progression opportunities
  • Annual Leave Increment with Long term service
  • Birthday Off
  • Health Care Discount
  • Employee Assistance Programme which offers an advice and counselling service available for employees and their immediate families

 


Duties:


  • Management of your own diary to ensure effective time management when travelling.
  • Client Relationship Manager for the geographical territory 
  • Lead all HSE quarterly/monthly reviews - Key point of contact for all HSE escalations or discussions concerning any clients in your region
  • Work towards business growth targets and ensure all KPI delivery
  • Demonstrate leadership, empathy and flexibility to manage changing working environments


The ideal candidate:


  • Relevant Level 7 Allied Health qualification
  • Experience in care delivery or relevant industry
  • Full, Clean driving licence and access to a car
  • Appropriate insurance for vehicle business purposes
  • Experience in team management, rotas and on-call Dept
  • Excellent written and verbal communication skills
  • Ability to plan and organise own workload

 


Comfort Keepers in an employer of equal opportunities. We celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive. So, if you are great at what you do and share our values, we want to hear from you.



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