Dune, Concession Manager, Full Time, Permanent
2 months ago
GET TO KNOW US
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details. Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune
KNOW THE ROLE
You’ll join our vibrant team in Brown Thomas, Limerick where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Concession Managers offer fantastic support to our sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product We want you to love what you do as much as we do.
KNOW WHAT WE'RE LOOKING FOR
We would love you to have:
Leadership experience where you’ve inspired and motivated a teamConfidence, enthusiasm, and positivityPassion for supporting your team in their development, whilst leading them to deliver excellent customer serviceProven ability to drive and deliver KPI's to achieve successful resultsExcellent attention to detail, enabling our stores to stay flawlessExperience in implementing store processes whilst looking for ways to improve themKNOW WHAT’S IN IT FOR YOU
Friendly and open culture with plenty of opportunity for developmentWe recognise retailing as an art and offer bespoke professional apprenticeship programmesA competitive bonus scheme which rewards the teams’ sales effortsUniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in storeWorking with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing60% employee discount on Dune products – what’s not to love33 days holiday (inclusive of bank holidays – pro rata if part time)Company pension schemeWe’re happy to talk flexible working & understand the importance of work-life balanceLife assurance for all team membersCycle2work and season ticket loansWe look after our people – employee awards where we celebrate success and reward commitmentTeam incentives and socials – we like to have funCompany growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progressionOpen-minded company, welcoming thoughts and ideas to be sharedAccess to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.Our own Wellbeing Allies – there to talk when you need them.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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