Apprentice Service Advisor

4 months ago

Dublin, Ireland Joe Duffy Motors Group Full time

Apprentice Service Advisor - Audi North Dublin

Exit 5 M, Dublin North

About The Group:

Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of world-leading brands.

In 3, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent.  Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

This is a fantastic career opportunity to train as a Service Advisor with Ireland's largest motor retail group. Successful candidates will complete a minimum of six months structured and comprehensive training. 

A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role.

Requirements:

To be the focal and experienced point of contact for Audi customers requiring servicing or repair to their vehicles. Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times. To manage all service telephone and walk-in enquiries on behalf of the dealership. Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out. Calculate workshop capacity insuring that all details are entered onto the service workshop loading system. Manage the handover and administration of Customer Service Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation. Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures. Understand and adhere to manufacturer brand service requirements. Maintain safe working practices and abide by the working rules and standards of the dealership. Maintain product knowledge on the full Audi range. Maintain relevant systems ensuring accuracy at all times.
 
 


Likely to be/have:

Impeccable appearance and well presented to work in a corporate environment. Good oral & written communication skills Excellent organisational skills Able to record accurately all relevant details Ability to 'up sell' additional work / accessories An ability to absorb and understand technical data and explain it to our customers as required A full, clean driving licence is an essential requirement for this role
 
 


We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits including:

Employee Assistance Programme Industry Leading Training and Progression Plans Life Cover Social Club Bike to Work days annual leave PRSA
 
 

This is a Trainee role and Joe Duffy Group have a comprehensive training program in place which is tailored to suit individual's needs, and can take six months to complete. During this program, you will receive comprehensive training in the Joe Duffy Group process, database management, marketing, customer service and everything you will require to have a successful career in Aftersales. During this training, the emphasis is on learning and developing your skills, being mentored, observing experienced service advisors, classroom and brand training.


Ideally you will be able to demonstrate strong customer service, telesales, retail sales or customer contact experience. You do not need to have motor experience, but have a desire and understanding of the motor trade.

If your priority is excellent customer service and you would like to work for Ireland's leading motor retail group apply online today

A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role

Third Party Or Agency Assistance is Not Required - Thank You

Joe Duffy Group is an equal opportunities employer

  • Apprentice Service Advisor

    3 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service Advisor - BMW Motorrad Exit 5 M, Dublin North We are currently recruiting for bright and ambitious apprentice/trainee Service Advisor to work in our state-of-the-art BMW Motrorrad dealership. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise...

  • Apprentice Service Advisor

    6 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service Advisor  - BMW Exit 5 M, Dublin North We are currently recruiting for bright and ambitious apprentice/trainee Service Advisor to work in our state-of-the-art BMW dealership. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of...

  • Apprentice Service Advisor

    6 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service Advisor - Joe Duffy Volvo KIA Airside, Swords Due to continued growth at Joe Duffy Group, we are now seeking an Apprentice Service Advisor with retail or sales experience to join our Volvo KIA business in Airside, Swords. About The Group: Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations...

  • Apprentice Service Advisor

    6 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service Advisor - Joe Duffy Volkswagen Charlestown, Dublin Due to continued growth at Joe Duffy Group, we are now seeking an Apprentice Service Advisor with retail or sales experience to join our Volkswagen business in North Dublin. About The Group: Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations...

  • Apprentice Service/Warranty Advisor

    6 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service/Warranty Advisor – Porsche Centre Dublin Dublin North Due to continued growth at Joe Duffy Group, we are now seeking an Apprentice Service/Warranty Advisor with customer-facing retail or hospitality experience to join our Porsche Centre Dublin business in North Dublin About The Group: Joe Duffy Group is Ireland’s leading...

  • Apprentice Service Advisor

    3 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Service Advisor  - Joe Duffy Group Exit 5 M, Dublin North In line with our 4 growth plans, we are currently recruiting for a trainee or experienced Service Advisor to join our business in Dublin . Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise...

  • Sales Apprentice

    5 months ago

    Dublin, Ireland GRENKE UK Full time

    Are you a school leaver looking for an apprentice opportunity? Grenke, in partnership with SOLAS, are launching a fantastic 2 year Sales Apprenticeship Programme . We are looking for bright students who have their Leaving Certificate and are passionate about pursuing a career in sales and business development within the financial services sector. ...

  • Apprentice Sales Executive

    4 weeks ago

    Dublin 11, Ireland Joe Duffy Motors Group Full time

    Apprentice Sales Executive – Audi North Dublin Exit 5 M, Charlestown, Dublin , Ireland Due to internal promotion within Audi North Dublin, we are now recruiting for an Apprentice/Trainee Sales Executive to join our bright and modern Audi dealership. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a...

  • Service Advisor

    3 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Service Advisor  - Porsche Centre Dublin North Dublin Due to continued growth at Joe Duffy Group, we are now seeking an experienced Service Advisor with motor retail service experience to join our Porsche Centre Dublin business in North Dublin About The Group: Joe Duffy Group is Ireland’s leading motor retailer representing brands across...

  • Apprentice Sales Executive

    4 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Sales Executive Apprentice - Joe Duffy Volkswagen Exit 5 M, Dublin North Due to internal promotion at Volkswagen North, an excellent opportunity has arisen for an Apprentice/Trainee Sales Executive to join our team in Charlestown, Dublin working with Volkswagen.  Joe Duffy Group is Ireland’s leading motor retailer representing brands across...

  • 1st Year Apprentice Technician

    5 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    1st Year Apprentice Technician - KIA/Ford Dublin North, Exit 5, M We are currently recruiting for bright and ambitious apprentices/trainee motor technicians to work in our state-of-the-art KIA/Ford workshop. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise...

  • Apprentice Business Manager

    6 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Apprentice Business Manager  - Joe Duffy Group North Dublin Due to continued growth within the group, we are now recruiting for a polished and ambitious Apprentice/Trainee Business Manager to join our business in North Dublin. This is a demanding role and will require a candidate with excellent communication skills and numerical ability who will...

  • 1st Year Apprentice Motor Technician

    5 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    1st Year Apprentice Motor Technician - BMW Exit 5 M, Dublin North We are currently recruiting for bright and ambitious apprentices and trainee mechanics/technicians to work in our state-of-the-art BMW dealership. Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable...

  • Experienced Service Advisor

    3 months ago

    Dublin, Ireland Joe Duffy Motors Group Full time

    Experienced Service Advisor  - Joe Duffy Group Dublin Due to continued growth within the group, we are currently recruiting for an experienced Service Advisor to join our business in Dublin . Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of...

  • Kitchen CA- Food Prep

    2 months ago

    Dublin, Ireland CH&CO Full time

    At Gather & Gather, we are known as one of Ireland & the UK’s most distinctive workplace catering experts, we are passionate about great food, great coffee and putting our team members and customers at the heart of everything that we do. We are currently recruiting for a Apprentice - Commis Chef for LinkedIn 1 Wilton in LinkedIn Ireland working with the...

  • Patient Service Advisor

    4 weeks ago

    Dublin, Ireland BOC Limited Full time

    BOC Limited, a Linde companyPatient Service Advisor - Clinical ServicesDublin, Ireland | req16305 What you will enjoy doing You will be working as part of ourClinical Services administration team in a Patient Service Centre within the CustomerService Centre in Dublin where you will accurately process orders from...

  • Assistant Relationship Manager

    5 months ago

    Dublin, Ireland Corporation Service Company Full time

    Assistant Relationship Manager Intertrust, Dublin Full time, Hybrid As an Assistant Relationship Manager Legal Capital Markets at Intertrust you have the opportunity to work in a dynamic team of passionate and talented people. Your responsibilities as a core member of the team will be incredibly diverse and include strategy, structuring and...

  • Business Unit Manager

    5 months ago

    Dublin, Ireland Corporation Service Company Full time

    Assistant Relationship Manager Dublin, Capital Markets Full time, Hybrid As an Assistant Relationship Manager Legal Capital Markets at Intertrust you have the opportunity to work in a dynamic team of passionate and talented people. Your responsibilities as a core member of the team will be incredibly diverse and include strategy, structuring and...

  • Financial Advisor

    1 month ago

    Dublin, Ireland Walfrid Private Full time

    Company Overview: Walfrid Private is a Wealth Management firm based in Ballymount in Dublin 12. We assist Irish Company Directors, Business Owners and Entrepreneurs to reduce costs, reduce taxes and improve both business and personal financial performance. Walfrid Private implement strategic plans with their clients to ensure they achieve financial...

  • Patient Advisor

    4 months ago

    Dublin, Ireland Optical Express Full time

    Job Title – Patient Advisor Location – Dublin, Grafton Street Hours – Full Time – 40 hours Salary – €27, + bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...